In March 2013, WORK[etc] commissioned an independent comparison of its business management platform with the top 4 leading CRM vendors.
Have you wondered how Netsuite compares vs Salesforce CRM? or how SugarCRM compares vs Salesforce? Well, in our independent comparison you can see how those CRM software solutions compare against each other, and even evaluate if Work[etc] is the right alternative for you.
WORK[etc]’s unique ability is that it combines customer relationship management software with project management and other business tools, so comparing it directly with CRM-only software is not entirely fair.
For full disclosure, we have made the original research available in the public domain (see bottom of page). If you are just looking for information about how to compare business software, this document is a great place to start.
You can also click on any of the links below to learn how Work[etc] compares vs Salesforce, Netsuite, SugarCRM and more.
What is Salesforce?
A quick look at the current market leader and its online CRM solutions.
Salesforce is the big dog, but there are numerous competitors vying for a piece of the pie.
Salesforce reviews by Salesforce users.
Alternatives to Salesforce
Alternatives to Salesforce that pack more basic features into a single system.
Is Salesforce worth the cost for small and medium businesses?
SugarCRM vs Salesforce
Feature comparison between the open-source SugarCRM with Salesforce.
A look at SugarCRM’s pricing structure.
Alternatives to SugarCRM
Looking for something more? Check out these SugarCRM alternatives.
A rundown of features offered by Zoho Corporation’s freemium CRM.
Zoho vs Salesforce
How does Zoho stack up against Salesforce’s cloud-based CRM suite?
Other CRMs that can give Zoho a run for its money.
User reviews of Zoho CRM.
Do you get what you pay for with Zoho CRM?
An analysis of Base CRM’s features and pricing structure.
Alternatives to Basecamp
A look at Basecamp project management system alternatives.
Alternatives to Highrise
Highrise alternatives that let you work smart, not hard.
WORK[etc] vs Salesforce
A comparison of WORK[etc]’s all-in-one approach and Salesforce’s piecemeal solutions.
WORK[etc] vs NetSuite
How do WORK[etc]’s features stack up against NetSuite?
WORK[etc] vs Microsoft Dynamics
We pit WORK[etc] against Microsoft’s own CRM solution.
WORK[etc] vs SugarCRM
A look at the differences between WORK[etc] and SugarCRM.
Whilst our research partners have taken every care to present correct information, details do change over time. The raw research data below includes all references and links to original material.
Download CRM Software Comparison (Original Research) (Excel document)
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Knowledge Base First off, let’s take a look at the new knowledge base feature built into the latest versions of the WORK[etc] CRM mobile apps (version 3.1.4 on Google Play for Android users, version 3.1.6 on the App Store for iPhone users). See the screenshots below for details on how to access and use it. […]