Compare: Salesforce, Netsuite, SugarCRM

CRM Software Comparison

In March 2013, WORK[etc] commissioned an independent comparison of its business management platform with the top 4 leading CRM vendors.

Have you wondered how Netsuite compares vs Salesforce CRM? or how SugarCRM compares vs Salesforce? Well, in our independent comparison you can see how those CRM software solutions compare against each other, and even evaluate if Work[etc] is the right alternative for you.

WORK[etc]’s unique ability is that it combines customer relationship management software with project management and other business tools, so comparing it directly with CRM-only software is not entirely fair.

For full disclosure, we have made the original research available in the public domain (see bottom of page). If you are just looking for information about how to compare business software, this document is a great place to start.

You can also click on any of the links below to learn how Work[etc] compares vs Salesforce, Netsuite, SugarCRM and more.






Whilst our research partners have taken every care to present correct information, details do change over time.  The raw research data below includes all references and links to original material.

Download CRM Software Comparison (Original Research) (Excel document)

See More

WORK[etc] blog

Video Demo: WORK[etc]’s Upcoming UI Update in Action

Today we’re giving you a quick glimpse at the Contact Page, which is part of our upcoming User Interface (UI) updates, and three important upcoming sections: the Locations tab, the Timeline Tab, and the Custom Views tab. The Locations tab includes auto-generated maps for each address associated with a contact as well as localized clocks […]

WORK[etc] Launches Location-Aware Security Layer

The granular permissions settings is one of those WORK[etc] CRM security features that doesn’t often get thrust into the spotlight. These settings are key in keeping your WORK[etc] data safe; they don’t just give you complete control over who can access the system, they also let you choose which parts of it they can see. […]

101 Tools and Tips to Make Your Small Business Look Big

Building credibility and trust is the biggest challenge every startup and small business faces. You may just be a scrappy startup today, but with a little hard work and maybe some luck you may well be a leader in your industry or marketplace come tomorrow. But today is what counts. You need to convince potential […]

Hot New Release: Rebuilt and Improved WORK[etc] Outlook Add-In Now Available

We have some pretty big news for all WORK[etc] users who also use Outlook on a day-to-day basis: the latest iteration of the WORK[etc] Outlook plugin is now officially out of beta and available for download. Note that the add-in is available only for the Windows desktop version of Outlook. It’s compatible with Outlook 2010, […]

CRM Benefits at Lightspeed with the WORK[etc] QuickStart Onboarding Program

There are very clear CRM benefits to be gained when implementing a brand new business management platform. But before you can begin enjoying the rewards, you need to put the time and effort into getting it all set up properly from the start. This is where our QuickStart Onboarding Program comes in. When you sign […]

Gain a More Efficient CRM Workflow with These WORK[etc] Tips and Tricks

In our second WORK[etc] tips and tricks post, we go in-depth on automating the data entry process by using web forms, introducing your clients to your Customer Portal, and keeping your main dashboard updated with the items and work that matter most to you. Plus, some of our clients weigh in with their own tips […]