Growing businesses know that sales no longer lives in a vacuum. To grow a business, to turn a profit, everyone in your team must be a part of customer relationship management.
That means your support team must continue communicating benefits, your sales team must know the customer history and deployment must be up to date with all that has been offered.
Sounds like common sense? Why then do most software products focus on only one part of the equation? They do only sales or project management.
WORK[etc] turns this concept on its head with its all–in–one business management platform.
By combining CRM with sales management, projects, billing and more, we enable your entire team to collaborate and continuously deliver best outcomes for your customer.
Every activity and interaction with a contact is captured online. Whether it is a sales email, support ticket, invoice or product purchase, WORK[etc] stores these events in an easy to browse timeline.
Automate and manage the sales process by tracking leads across your entire business and giving your team the tools to close new business:
WORKetc's flexible and unlimited contact structure allows you to capture your relationships with companies and individuals – and their relationships with each other.