Cloud software for [growing] businesses

WORK[etc] vs Netsuite

Netsuite is a collection of key software components including Salesforce Automation, customer support management, basic Enterprise Resource Planning (ERP) and e-commerce functionality.  Comparing WORK[etc] and Netsuite requires in depth industry analysis and a strong understanding of each product’s strengths.  Whilst not direct competitors, there is some significant overlap of functionality, with many Netsuite customer’s discovering they can achieve the same outcomes on WORK[etc], but at a reduced cost and increased productivity.  WORK[etc] is a viable Netsuite alternative:

Basics WORK[etc] Netsuite (CRM+)
MINIMUM CONTRACT Monthly 12 Months
PRICE (10 USERS) $599 $1,290
CONFIGURATION / ONBOARDING Same Week Months
TOTAL BUSINESS MANAGEMENT Yes Yes
PLATFORM – CORE MODULES
CRM & SALES Yes Yes
PROJECT MANAGEMENT Yes
SUPPORT CASES Yes Yes
BILLING Yes Yes
UNIFIED WORKFLOW Yes Yes
COMPANY-WIDE SEARCH Yes Yes
ACTIVITY TIMELINES Yes Yes
CRM & SALES
LEAD MANAGEMENT Yes Yes
CUSTOM SALES PROCESSES Yes Yes
DISCUSS & COLLABORATE Yes Yes
FULL CUSTOMER TIMELINE Yes Yes
EMAIL MARKETING Yes Yes
CUSTOMER SUPPORT TICKETS Yes Yes
SMART LISTS Yes Yes
SALES PIPELINE Yes Yes
PRODUCT CATALOG Yes Yes
CONVERT LEAD TO QUOTE Yes Yes
CUSTOM FIELDS Yes Yes
PROJECT MANAGEMENT
UNLIMITED SUB PROJECTS Yes
GANTT CHART VIEW Yes
TASK DEPENDENCIES Yes
PROJECT TIMELINE Yes
ATTACH ANY ACTIVITY Yes
CUSTOM PROJECT TYPES Yes
CUSTOM PROJECT STAGES Yes
ALERTS & RECURRING EVENTS Yes Yes
BUDGETS AND BILLING Yes
CUSTOM FIELDS Yes
BILLING & EXPENCES
TIME SHEETS Yes
PRODUCT CATALOG Yes Yes
SUBSCRIPTIONS / RETAINERS Yes Yes
MULTIPLE CURRENCIES Yes Yes
INVOICE TRACKING Yes Yes
FUTURE CASH FLOW REPORT Yes Yes
DESKTOP TIMER WIDGET Yes
PAYMENT GATEWAYS Yes Yes
EXPENSE TRACKING Yes Yes
COMMISSIONS Yes Yes
REPORTING
CUSTOM DASHBOARDS Yes Yes
BUILD YOUR OWN REPORTS Yes Yes
DRILLABLE ANALYTICS Yes Yes
EMPLOYEE MANAGEMENT
FOLLOW EMPLOYEE ACTIVITIES Yes Yes
WORKGROUPS & ROLES Yes Yes
PERMISSIONS Yes Yes
COLLABORATION
DISCUSSIONS & CHAT Yes Yes
EMAIL INTEGRATION Yes Yes
CUSTOMER PORTAL Yes Yes
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