Cloud CRM

12Aug '15

Chasing Invoices: Smart Tips for Dealing with Late Paying Clients

Overdue invoices and late paying clients -- there are two of the worst headaches that a business can experience. Debt collection isn't a science, but fortunately there are ways to ease the sting of a late payment. We've..

04Aug '15

You might think you know all about your business’s financials, but what if there were some unnoticed mon..
30Jul '15

WORK[etc] has made it onto GetApp’s Q2 ranking of the top CRM apps, coming in at number 7 in a category with over 200 CRMs in..
16Jul '15

Starting a business-to-business (B2B) company is one thing — managing to stay afloat long enough to grow is another question entirely. Here’s some tried and tested advice from real B2B companies on how to get pas..
15Jul '15

As a small business competing against giants with massive marketing budgets, all of us here at WORK[etc] know first-hand how hard it can be to get noticed. We’ve been going strong (..
01Jun '15

Any business’ success is inextricably tied to its customers. This makes customer relationship management (CRM) of paramount importance. The massive number of CRM software available on the market, however, can make it v..
28Apr '15

Daniel Barnett, the founder of WORK[etc], was a recent guest on the TechnologyAdvice Expert Interview Series to share his insight on our business management platform. The series, which is hosted by TechnologyAdvice’s C..
10Apr '15

Before Alexander Graham Bell invented the telephone, customers basically had only two choices when they were dissatisfied with a product or had a question about it: either go back to the store or just suck it up and move..
13Mar '15

If there’s only one thing we’ve learned over the past five years of WORK[etc]’s existence, it’s that no product can thrive without listening to constructive feedback from its users. No matter how much money you p..
11Feb '15

From just 7 percent in 2013, the number of small business buyers in the US that want integrated CRM software suites has made a massive jump to 42 percent in 2014. Similar signs of growth have also been evident in the UK..
20Jan '15

Looking for the right CRM software for your business can be a grueling process. Finding it is just the beginning, though. You still have to convince your whole team to actually use the thing. Getting everybody on boar..
08Jan '15

It’s easy to get overwhelmed by the vast range of features that are offered by the CRM systems available on the market. You can get locked into a near-infinite loop of looking at and evaluating these different features..
07Jan '15

Finding someone to sell to is easy -- the hard part is in nurturing your relationship with that customer and gaining their loyalty. That's where customer relationship management, or CRM, comes in. It's not a magic bullet..
05Dec '14

A couple of weeks ago, I was having coffee with a friend who quietly confided that her company didn’t have any social media presence to speak of. She seemed to be so genuinely troubled, fidgety, and quite clearly em..
18Jun '14

The foundation of every business is its customers.  Simply put, if you don't have customers then you don't have a business. This is arguably the exact reason why CRM systems have become so ubiquitous in recent years...
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Featured Posts

Exactly How Does A CRM Make Flying Safer?

Every day, the engineers at Accident Reconstruction Analysis use their unique mix of CSI and MythBuster skills to get to the truth behind everything from industrial accidents to car and plane crashes. Helping them run the company smoothly is WORKetc.

How To Handle 4X the Support Calls with One Simple Change

With one switch, this IT firm managed to cut down their support ticket handling time to a mere quarter of what it used to be, letting them help up to four times the number of clients in the same time it used to take them to help eight.

No Budget, No Problem: 10 Free Sites That Will Improve Your Small Business Marketing Material

Just because you don’t have a massive budget doesn’t mean you can’t market your content effectively. Add some extra oomph to your marketing efforts at no cost with these free image resources.

The Secret Way One Small Change Can Save Your Staff 6 Hours/Day

Healthcare company Wound Care Advantage managed to save over 1,400 man-hours per employee and help up to four times the number of clients for a grand total of up to $1.4M in extra annual revenues. How? Read on.

This Firm Increased Revenue by up to $56K/Tech. Their Secret?

With just a few simple process changes, Eco Communications found up to $56,000 in extra annual revenue per employee. Find out how they did it below.