WORKetc CRM Success: Celebrating Your Big Wins in 2018
2018 wasn't just a success for us here at WORKetc central—it was also a year of big wins for our customers. We're shining the spotlight on YOU, our customers, with this round-up of your 2018 success stories.
None of these improvements, however, would be at all possible if not for the continued support and dedication of our loyal WORKetc users.
And since there’s no better way to start the new year right than by celebrating the successes of the past year, we’re showing our appreciation by shining the spotlight on the big wins that YOU, our customers, achieved in 2018.
Drone Company Completes Most Ambitious Project Yet
Inspecting cell phone towers using drones may sound easy, but not when you need to check 90 towers in total, spread across the entire state of Michigan, in only 30 days. Aerial Coverage expertly navigated the tight time frame with a lot of traveling, careful flying, and heavy use of WORKetc’s project management module.
“This project actually had a lot of significant challenges. But with WORKetc, we just created one big project to house everything and we could set the schedule, the duration—keeping everything very organized was convenient and very easy.”
Tracking projects manually used to take Melbourne-based HR firm, Performance HR, two people working for two and a half days a month. With WORKetc CRM, they’re now managing all of their projects in just four hours a month, and they’re doing it all with just one person, leaving their other project manager free to focus on growing the company even further.
“WORKetc gives us complete project visibility. It’s easier to track billable hours and see how productive my team is.”
Distributed Marketing Company Makes Better Decisions Daily
Transitioning to a distributed team was a gradual and organic change for Australian tourism marketing company, WOOF Media. The company has slowly moved beyond its home court of Port Lincoln, with core team members in five different locations and a customer base spread across five states.
“WORKetc is a key system that helps us make better decisions, daily. We’ve been able to handle more projects than we otherwise would, it keeps us all connected, and there’s no doubt it saves us from a lot of mistakes and a lot of missed opportunity costs.”
It used to take Queensland-based telecommunications company ECO Communications’s on-site techs about an hour a day just to track time and client details manually. Now they’re doing it in just 20 minutes, saving the company a total of 160 man-hours saved per tech, per year. That’s $56,000 in potential extra annual revenues for the company per tech!
“WORKetc lets us track how much time our staff are taking on every single activity. This also allows us to set targets for things such as billable hours. Since bringing timesheets into action, our billable hours have risen over 20% across the board.”
Healthcare is a cutthroat industry, but Wound Care Advantage breezed past expectations and locked down six new contracts, saving over 1,400 man-hours per employee, and gaining the ability to help up to four times the number of clients. And all this by a distributed team spread across six states in the US.
“WORKetc united a company across six states to work hard, get a task done, and grow even more.”
Forensic Engineering Firm Gets Lean, More Efficient
Accident reconstruction company ARA-P lined all its ducks up in a neat row in 2018 as they start looking to the future. Not only are they now saving time with a new “log and forget” timesheet and invoicing system, they’ve also expanded their physical evidence storage capabilities with a big new warehouse.
“I thought we had such a weird business that would be difficult to track effectively, but WORKetc was able to blend into exactly what we needed.”
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