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Smart Practical Business Advice

27Jul '17

The Underperforming 10% of Your Team Can Burn Your Small Business

If you only have 10 people on your team and one of those is, at best, average then that means a full 10% of your workforce is holding your business back. No small business can afford that anymore. Here's why.

By Daniel Barnett | 27-07-2017 | 4 comments

19Jul '17

Still Using Spreadsheets? Here’s Why It’s Time to Graduate to a CRM

By Daniel Barnett | 19-07-2017 | 3 comments

Spreadsheets are great at what they do, but when you're using them in place of a real business management software, you can actually end up crippling your business—or worse.

28Jun '17

The 5 Project Management with CRM Skills You Must Master for Success

By Daniel Barnett | 28-06-2017 | 4 comments

Not just anybody can be a project manager. Here are 5 must-have skills for project managers and how you can use project management with CRM to sharpen and master them.

27Jun '17

Could Your Business Help 5x the Clients Without Adding Staff? This Company Did.

By Daniel Barnett | 27-06-2017 | 4 comments

This company has grown seven times larger in the past six years, but even without hiring new staff, they've managed to serve more clients in less than half the time it used to take them with the help of their CRM and project management app.

20Jun '17

Outlook vs. Gmail: How to Manage Projects, Contacts, Leads, and Tasks Better

By Karl Bautista | 20-06-2017 | 6 comments

I've been using Outlook for years, but since integrating it with WORKetc it has become more than just an email client. It's now my go-to app for managing everything I have on my plate. Here's why—and how.

26May '17

Tools of the Trade: What Makes a Good Business Management Platform?

By Karl Bautista | 26-05-2017 | 9 comments

Find, sell, deliver, bill, and help—keeping close track of the customer lifecycle is key to success in any business. Here's what you'll need in a business management platform to do it effectively.

11May '17

CRM with Billing: Big Efficiencies That Mean Money

By Daniel Barnett | 11-05-2017 | 6 comments

A CRM alone, working in a silo, isn't enough to get your business to the next level. A CRM with billing, connected to the other aspects of the business, can give your business that extra push.

26Apr '17

Managing the Messes and Insanity of IT Support

By Karl Bautista | 26-04-2017 | 10 comments

IT can be a messy profession. One emergency can easily become a bigger one, a seemingly simple fix can turn into a costly job. Here's how an IT firm in Texas is keeping the insanity manageable with the help of WORKetc.

29Mar '17

Running Four Brands on One Business Management App? Here’s How

By Karl Bautista | 29-03-2017 | 4 comments

How do you run multiple different brands and still have time to host a podcast and regularly speak at conferences? Donna Grindle of the Kardon Group tells us how WORKetc business management app lets her do just that.

28Mar '17

Be Faster, More Efficient, More Effective With Mobile CRM

By Daniel Barnett | 28-03-2017 | 3 comments

Businesses have largely embraced the widespread availability of mobile devices, and for good reason. Here's why—and how you can use WORKetc mobile CRM to do the same.

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Featured Posts

Don’t Use a Driver When You’re in a Sand Trap: Boosting Growth with Automated Tags

Small business marketing is a bit like golf. You don’t use a driver for every single stroke. Yeah, you might luck out and get a hole in one, but it’s more likely you’ll end up spending way too much effort for too little return. What matters is that you identify exactly which club best fits […]

The Underperforming 10% of Your Team Can Burn Your Small Business

WORKetc is a small business. Tiny, really, compared to others in the CRM industry. But still—we’re able to provide our services to over a thousand companies, big and small, all over the world. How? Well, by using a complete business management solution to run day-to-day operations, for one, but also by obsessively making sure that […]

Unlock Your Site’s Potential With Automated CRM Web Forms

Don’t believe what the “gurus” tell you: lead generation is hard. It costs money, time, and a whole lot of effort. So it stands to reason that business should do everything they can to at least make the process of actually capturing the leads they generate be much smoother and easier. That’s where WORKetc’s web […]

Still Using Spreadsheets? Here’s Why It’s Time to Graduate to a CRM

One of the most mind-blowing conversations I’ve ever had was with a potential client whose support team used spreadsheets to track everything. They had one guy list down every support ticket and conversation he had during the day, and then another person would add those daily lists to one big spreadsheet. That left me speechless […]

Tools of the Trade: What Makes a Good Business Management Platform?

When I started my first content marketing business I had a very basic idea of what I needed to do: find a customer, do work for them, get paid. That was it. Once I was busy and in business, I realized that I had missed a few important steps. I had to come to grips […]

4 Time-Saving WORKetc Tricks for Power Users

Every minute and second you save, every dollar and cent that you bill—everything counts when you’re running a small business. This is a lesson every entrepreneur needs to learn quickly if they want to stay in business. WORKetc already helps streamline business processes and workflows by integrating CRM, projects, billing, support, and more into one […]