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Smart Practical Business Advice

26Apr '17

Managing the Messes and Insanity of IT Support

IT can be a messy profession. One emergency can easily become a bigger one, a seemingly simple fix can turn into a costly job. Here's how an IT firm in Texas is keeping the insanity manageable with the help of WORKetc.

By Karl Bautista | 26-04-2017

29Mar '17

Running Four Brands on One Business Management App? Here’s How

By Karl Bautista | 29-03-2017 | 2 comments

How do you run multiple different brands and still have time to host a podcast and regularly speak at conferences? Donna Grindle of the Kardon Group tells us how WORKetc business management app lets her do just that.

28Mar '17

Be Faster, More Efficient, More Effective With Mobile CRM

By Daniel Barnett | 28-03-2017 | 2 comments

Businesses have largely embraced the widespread availability of mobile devices, and for good reason. Here's why—and how you can use WORKetc mobile CRM to do the same.

15Mar '17

Email Needs to Do More or Die

By Daniel Barnett | 15-03-2017 | 3 comments

Email has changed communication as we know it, but not always for the better. It needs to do more to be truly effective, but until that happens, the WORKetc add-ins for Gmail and Outlook will pick up the slack.

27Feb '17

The Hidden Price You Pay for Using Multiple Apps

By Daniel Barnett | 27-02-2017 | 4 comments

More and more small and medium enterprises are turning to the cloud to power business growth. With every new app added to the mix, however, the risk of losing track of critical business data increases. Fortunately, there's a one-app solution.

23Feb '17

Where Your Gadgets Go To Die

By Karl Bautista | 23-02-2017 | 3 comments

This former IT consultant traded the uncertainty of contractual work with even more uncertainty when he switched to IT disposals, but he had a pair of aces up his sleeve: a solid, process-oriented approach and WORKetc.

24Jan '17

The Hidden Costs of “Free” CRMs

By Daniel Barnett | 24-01-2017 | 4 comments

When it comes to growing your business, "free" CRMs can end up costing you more than you think.

24Nov '16

How to Effectively Collaborate With Your Customers Using WORKetc

By Daniel Barnett | 24-11-2016 | 12 comments

Don't just transact with your clients — collaborate with them. Here’s how WORKetc’s customer portal CRM helps you do just that.

4Nov '16

What Does “Business Success” Mean to You?

By Daniel Barnett | 04-11-2016 | 5 comments

Money? Fast cars? Diamond rings, gold chains, and champagne? Money's important, of course, but for us at WORKetc — and for a lot of our users — it's more about something intangible yet very fulfilling.

26Oct '16

Help Your Customers, Help Your Business

By Daniel Barnett | 26-10-2016 | 4 comments

When you help your customers to the best of your abilities, you're also effectively helping your business grow. Here's how you can manage your support queue more effectively and efficiently using WORKetc's customer service software for small business.

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Featured Posts

Managing the Messes and Insanity of IT Support

Randy Bryan isn’t your typical IT person. Sure, he’s a tech-head through and through, but the journey he took to become who he is now—the big boss at San Marcos, Texas-based IT firm tekRESCUE—isn’t as straightforward as the average IT guy’s. “I’ve always been a tech person for as long as I can remember,” he […]

Writing Emails That Get You Paid on Time

There are two things every small business owner wants: Provide great products and services to their customers. Get paid on time. You can do both with WORKetc. We’ve even covered how to design an invoice that helps you do the latter, and today we’re going over a few of those tips again. Not in the […]

Running Four Brands on One Business Management App? Here’s How

Entrepreneur, consultant, speaker, podcast host—Donna Grindle wears many hats in her day to day life. Add to that the fact that she owns and runs multiple brands and you have one busy business owner. “I’m a serial entrepreneur,” she proudly proclaims. “I just can’t help myself.” She traces the origins of her entrepreneurial streak to […]

Where Your Gadgets Go To Die

The world is drowning in garbage, and we’re all starting to suffer because of it. One of the worst is electronic waste, or e-waste. Computers, phones—pretty much any kind of consumer electronics that end up in landfills can contain toxic chemicals that may leach into the soil and contaminate groundwater. Take an old cathode ray […]

Tried and Tested WORKetc Tips From Real Users Pt. 2

Like I promised last week, here’s the second part in our two-part series on the real, actionable WORKetc business management software tips and tricks that our creative and resourceful users have shared with us. Read on and let’s get this started! Quickly attach items to each other using their ID numbers (without hyphens) when searching […]

Tried and Tested WORKetc Tips From Real Users Pt. 1

I’m not bragging when I say that WORKetc has a lot of features. It’s just stating a fact. After all, would you expect any less from an all-in-one business management software that seamlessly merges CRM, projects, sales, billing, help desk, and more in one app? Another thing I’ve always harped on about is the level […]