Salesforce has long been the market leader when it comes to SaaS CRM products. But as the market matures and customers demand a better user-experience and more relevant features, cracks have started to appear in their offering.
The research team was able to identify the following common Salesforce issues from just a simple scan of Google search results:
Salesforce does of course have a huge and loyal following and quite rightly too. It’s Cloud Force platform alone allows any business to add-on thousands of apps designed to extend Salesforce. The issue then becomes learning, paying for and maintaining multiple software tools as you keep adding more and more onto your basic license. Consider the “out of the box” differences with WORK[etc], a true Salesforce alternative:
|MINIMUM CONTRACT||Monthy||Annual Only|
|PRICE (10 USERS)||$599||$1,250|
|CONFIGURATION / ONBOARDING||Same Week||Months|
|TOTAL BUSINESS MANAGEMENT||Yes|
|PLATFORM – CORE MODULES|
|CRM & SALES||Yes||Yes|
|CRM & SALES|
|CUSTOM SALES PROCESSES||Yes||Yes|
|DISCUSS & COLLABORATE||Yes||Yes|
|FULL CUSTOMER TIMELINE||Yes||Yes|
|CUSTOMER SUPPORT TICKETS||Yes|
|CONVERT LEAD TO QUOTE||Yes||Yes|
|UNLIMITED SUB PROJECTS||Yes|
|GANTT CHART VIEW||Yes|
|ATTACH ANY ACTIVITY||Yes|
|CUSTOM PROJECT TYPES||Yes|
|CUSTOM PROJECT STAGES||Yes|
|ALERTS & RECURRING EVENTS||Yes||Yes|
|BUDGETS AND BILLING||Yes|
|BILLING & EXPENSES|
|SUBSCRIPTIONS / RETAINERS||Yes|
|FUTURE CASH FLOW REPORT||Yes|
|DESKTOP TIMER WIDGET||Yes|
|BUILD YOUR OWN REPORTS||Yes||Yes|
|FOLLOW EMPLOYEE ACTIVITIES||Yes||Yes|
|WORKGROUPS & ROLES||Yes||Yes|
|DISCUSSIONS & CHAT||Yes||Yes|
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Customers ultimately wonder why they can’t just find one tool that covers all three of these features. Forget about spending thousands monthly adding new applications and dealing with hidden costs, WORK[etc] will cover all aspects of your business for a quarter of the cost.
WORK[etc] offers all the basic features of Salesforce but also much more:
Here is what Martin Byrne of Search Engine People from Ontario, Canada had to say about WORK[etc]:
“We did due diligence with everything from Salesforce to Zoho CRM and your system was the only affordable, easy to use system that allowed us to manage business from first call to last invoice. There are lots of things we wish it could do, but we all want lots of software to do more. I’ve used a number of SMB Operations systems over the years (and parts thereof) and this promises to be one of the best affordable integrated systems I’ve worked with.”
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A CRM alone, working in a silo, isn't enough to get your business to the next level. A CRM with billing, connected to the other aspects of the business, can give your business that extra push.
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