SugarCRM follows the pricing structure typical of most cloud-based CRM solutions, with more powerful features available only in the more expensive editions. There are currently three paid editions to choose from:1
It should be noted that all paid editions in the SugarCRM pricing model require a minimum subscription term of one year.2 Sugar Professional and Sugar Enterprise also require a minimum of ten users. This means that the price points on each of the paid editions are actually higher than that listed.
Sugar Professional would cost $4,200 for ten users per year and Sugar Enterprise would cost $7,200 for ten users per year. For companies with less than ten employees, Sugar Ultimate can become the most cost-effective solution at $1,800 per user per year.
In addition, SugarCRM focuses only on customer management, leaving other critical business processes such as project management and invoicing to be handled by third-party apps. Licensing additional apps for these processes can further inflate company expenses and add a substantial amount of time to training, onboarding, and system implementation.
WORK[etc]’s takes care of both problems through a holistic approach to business management that lets you thoroughly manage the entire customer lifecycle. You can get a lead, turn it into a contact, create and roll out projects, bill your customers, and provide support using only one scalable cloud-based app — and you don’t even have to sign a lengthy one-year contract to get it.
1. “CRM Software packages and Pricing”. SugarCRM.com. Retrieved August 27, 2014.
2. “SugarCRM Editions Comparison Chart”. Cloudfront.com. Retrieved August 27, 2014.
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