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Just the Facts: How WORK[etc] Saves Your Business Time and Money

Just how much time and money can WORK[etc] save your business? For one particular company, the answer is thousands of hours and dollars.

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Saving time with WORKetc

WORK[etc] has always been about bringing real, tangible benefits to its users’ businesses. We don’t want to settle for ambiguous claims (“You’ll save time, but we’re not sure how much; it could be anywhere from a second to an hour!”). Instead, we look for cold, hard facts to back our statements up.

We’ve already covered a few of these tangible benefits in our success stories. Austrian digital agency e-dialog, for example, improved their workflows using WORK[etc] and managed to save up to 10 admin hours per week. The agency also quadrupled the amount of projects and data they could keep in one place.

One of our customers dug even deeper into the data and gave us a by-the-minute view of how they were able to simplify and shorten their processes using a small business CRM.

As you can see in the graphic below, their 7-step sales process used to take 37 minutes in total. Once they started using WORK[etc], they cut out three separate steps (which were actually resulting in duplicate documents) and pared down the process to a mere 11 minutes — less than a third of the original time it took to lock down one sale.

Time and Money Saved by WORK[etc]How WORK[etc] saves you time and money. Click for full image.

This is how the company’s old sales process went:

  1. Office manager assigns sales person and enters client information.
  2. Office manager creates paper packet for sales person.
  3. Sales person collects paper packet, sets appointment, and conducts interview with client.
  4. Sales person returns to office and enters client information into costing spreadsheet.
  5. Client signs up. Office manager retypes details in paper packet and creates another paper packet for production team.
  6. Production manager re-enters client information into personal 3-ring binder for projects.
  7. Office manager takes production pack and enters information into billing software.

With WORK[etc], the company’s sales process became:

  1. Office manager assigns sales person and enters client information. Sales person conducts interview with client.
  2. Sales person returns to office and enters client information into costing spreadsheet.
  3. Client signs up. Sales person enters client information into WORK[etc] using an existing project template. Production manager updates project calendar.
  4. WORK[etc] automatically generates invoice upon project completion.

By consolidating multiple steps in the process and getting rid of duplicate documents, the company was able to gain and extra 5,200 hours’ worth of man hours per year. All this time saved translated to $52,000 recovered per year. That’s the equivalent of the company selling an additional $520,000 worth of services per year.

We’d love to feature more of these in-depth examples here on the blog, so we’re currently running a new challenge on WORK[etc] Insiders asking for raw data from our users. If you aren’t one yet, sign up for our Insiders program now. Insiders members can click here to go straight to the challenge.

How has WORK[etc] helped you manage your business? Let us know in the comments!

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