BLOG. SMART PRACTICAL BUSINESS ADVICE

Social CRM for your Social Enterprise. Live now.

Deep social CRM integration is now available as standard.  Match and update your contacts with Twitter, Linkedin and Facebook profiles.

WORK[etc]’s social media CRM integration with Twitter, LinkedIn and Facebook is now live and available for all accounts.  

See it in action with this 46 second video:

So really how we’ve approach this first phase is to concentrate on exactly how we can add value to your business.  Right now.  Take a read through these top scenarios from our beta team:

Scenario 1:

  • Got a large contact database in WORK[etc]?  I bet you probably have outdated information and unless you’re some kind of obsessive web-stalker you won’t have images of all your contacts.
  • So, to get your contacts database up-to-date and actually see what some of your key customers look like, simply search and match that contact’s social profile.
  • Once you have found a matching profile, just select what information you want to update your now social enterprise with.

Scenario 2:

  • You have a web form on your web site so that potential customers can inquire about your product.
  • But because you want to make it quick and easy for that lead to get in contact, you only require them to fill in the briefest of details.  For example, name, company and location.
  • Your WORK[etc] web form has automatically created a new contact in your database.  Just click on the social network links to find a match to you new lead…
  • And in a flash you have their job title, their company, a pretty face picture, access to their full CV at LinkedIn and whole host of other information.  WORK[etc] will even create a new company record for that contact.

Scenario 3: 

  • You know that huge sales lead that you’ve been working on? The one that wanted to call you to call them back in 6 months? …WORK[etc] has just sent you a reminder that it is time to go hunting again.
  • But before you pick up the phone to catch up with the lead, quickly click on their LinkedIn and Twitter badges.
  • Instantly you can view their updates and find out everything important that has been going on in their world.
  • You make that call and start off with .. “Hi Bob – great news on coming second in that industry prize…awesome! Now, how about we meet up so I can show you how our product is going to get you the number one spot next year” 
  • Seriously, how could a customer not decline that offer.  You’ve surely got it in the bag!

Anyways – the feedback we have had from the beta launch has been tremendous and really it is just awesome to see people not only so excited about it, but actually getting real value.

So what do you need to do to get access?  Nothing.  We’ve already upgraded all accounts whilst you were sleeping.

See all

Featured Posts

Top New Apps to Automate, Manage, & Grow Your Small Business in 2018

Ever tried unscrewing a screw using a coin? It can be done, but it takes much more time and effort than if you just use a screwdriver. It’s the same with apps. There’s a glut of them out there, and finding the right ones to automate, manage, and grow your small business can make the […]

Real Users Reveal How They Save Time with WORKetc’s Mobile Apps

Up until around eight or nine years ago, I always kept a small notebook with me wherever I went. I was already knee-deep into my entrepreneurial ventures back then, and that notebook was pretty much my database for everything related to my businesses. Contacts, sales leads, project info, ideas both practical and slightly mad—I kept […]

Top 4 WORKetc App Integrations, As Picked by Real Users

There’s not a lot WORKetc can’t do when it comes to managing a small business, what with its built-in CRM, project management, billing, timesheets, and customer support modules. It’s an entire business management ecosystem unto itself without even plugging in any additional third-party apps. We do recognize, however, that some businesses have their own app […]

How to Win That Elusive “Yes” for Your Sales Quotes and Proposals

If first contact with a sales lead is like a first date, then sending out a sales quote would be the equivalent of getting down on one knee and proposing. Now, putting your best foot forward on that first date is just the start. If you want to get a “yes”, you better be ready […]

How To Sell Your Team On A New CRM—And Keep It From Failing

No business really gets started until something gets sold, whether it’s a product or a service. That’s why entrepreneurs need to at least have some sales know-how to even begin dreaming about success. And get this—when you’re an entrepreneur, it’s not just potential customers that you need to convince to buy in. From time to […]

Every Minute Counts: 3 Ways Time Tracking Helps Your Bottom Line

Five minutes. That’s how long I spend on my email inbox at the start of my day, every day. I used to get easily distracted, sometimes spending upwards of half an hour just going through my email. And by “going through” I do mean just reading them. No replying, no creating tasks. It was a […]