BLOG. SMART PRACTICAL BUSINESS ADVICE

The world has gone Social CRM. Now you can too. Exclusive invites.

Update contact details and link contacts to their LinkedIn, Twitter, and Facebook profiles with the WORK[etc] Social CRM integration.  Actually, this last sentence makes it sound boring.  But really, it is a very useful and clever addition.  Find out why here.

The world has gone Social CRM.

The world has gone Social CRM.

The world has gone Social CRM. We know you can’t ignore it anymore. You know you can’t ignore it anymore. We know, you know, you can’t ignore it anymore.

So what exactly are we all not ignoring anymore?

Social CRM.

Social networks, social media, social enterprise, social business, social-the-freakn-world.

So why now?  Why not a year ago?  Why not 5 years ago?

Well, 5 years ago you would have been risked spending a whole lot of effort and the only people listening are college kids on Facebook.  Awesome if you’re Abercrombie & Fitch or own a spring break resort in Cancun. And then even a year ago actual results could not be guaranteed.  In an audience of early-adopters, self-proclaimed gurus, B-grade celebrities and the entire  Gen-Y population of planet earth you’d have a pretty hard time generating any sort of return on investment if your business sells replacement parts for Caterpillar trucks.  Or financial planning advice for baby boomers.   Or environmental studies for urban planning.

Image found on Tumblr

This image is a fake found on Tumblr but it highlights my point.

 

But now? Today?

Today that has all changed.  In only a year the tide has turned and unknowingly we’ve all been sucked into social-everything Tsunami.

Still skeptical?

Forrester’s newest and much respected B2B Social Technographics has punched the numbers to reveal that fully 100% of decisions makers use social media for work purposes.  100%.  That’s everyone.  That’s me.  That’s you, that’s the big lead you’re trying to close right now.

So what are all these B2B decision makers actually doing on Social media?

  • 98% are spectators, meaning they read forums, subscribe to blogs and pretty much lurk in the shadows.
  • 79% are joiners.  These are the people with a juicy profiles on a social network.
  • 75% are the critics.  Thank these people for the 5-star reviews they’re posting about your business.

The numbers’ don’t lie, particularly when they come from a long respected research organization like Forrester. So what you are you going to do about?  Where do you start?  And most importantly  –

How can WORK[etc] help you get up to speed and stay up to date?

Well starting today we have 50 spots available for the beta launch of our Social Network integration.

WORK[etc] Social Media Integration

[+] Click image to Enlarge

What this tool does is take any of your contacts and runs off to each of the major social media networks and finds a match for their profile.  It then updates in WORK[etc] some details such as your contact’s picture, location, current company and current position.  And lastly we save that profile location so that you can click and see what that person has been up to any time.

How does this translate to your business? To everyday workflow?

Scenario 1: Let’s say you have an existing contact with missing or outdated information. You would then do a search and match that contacts social profile.  On the screen after you have selected the correct match, you then have the option of updating WORK[etc] with that new or additional detail.

Scenario 2: A support case or web form that is lodged from your web site with just a name and an email address. Great that someone is reaching out to you with a question, but seriously who the hell are they you inevitably ask yourself. So simply all you need to do is a quick 2 minute match search on that person and pull in their company, industry, location, position, picture and other information they have made public.

Scenario 3: You know that huge sales lead that you’ve been working on?  The one that wanted to call you to call them back in 6 months?  Well, once WORK[etc] reminds you to call that lead, quickly click on their Linkedin and Twitter badges to get all the latest gossip on that person. “Hi Bob – great news on coming second in that industry prize…awesome!  Now, how about we meet up so I can show you how our product is going to get you the number one spot next year” Seriously, who could say no to that offer?

Interested?  Want to try out the Social CRM beta?

We did have 70 spots available to jump on the Social CRM beta but last night turned on the 9 accounts who had helped shape our development.  So really that leaves 61 spots ready to be snapped up.

To get in the beta, simply follow these 2 steps:

  1. Post either a Tweet, a Linkedin share, Google-plus or Facebook Like…
  2. And finally leave a quick comment below and I’ll be sending you the activation form.

Oh and sorry free-trialers, this is for current customers only!

  • Paul Dalebout

    Nice one, lets see what its like in real life. i am in for the beta

  • Yong Shin

    I would like to hop on the beta wagon. My domain name is ‘ambrotos’. Thank you.

  • Mel Stephenson

    We’d be up for the beta – we’ve been looking forward to this update!

  • Onkel-Seo LP Eins

    A comment for this awesome feature? No problem.
    Yes, we would like to take part of the worketc social beta.
    Our Domain is: https://bos24.worktetc.com/
    Thanks a lot.

  • creativenetwork

    We would love to get involved in this! Thanks.

  • Would like to participate. Thanks

  • John Belchamber

    Sign my Invoke Results account up please Daniel!

  • maxebiz

    We would love to be in the Beta Testers for this. This CRM is the business!

  • Kathryn Lister

    Count us in! Thank you, Kathryn

  • Pietro Dell’ Erba

    Shared Share and Shared. Waiting for beta!

  • Peter

    Count me in!

  • Paul

    Yes please!

  • Leo Gaggl

    +1 on this one. looking forward to test this in practice.

  • Domenico Pezzaniti

    Yes please count me in. I’ve been waiting for this feature.

  • Trubelo

    Looking forward to seeing how to link existing social media with worketc.

  • webtechaust

    Me too!!

  • Count me in Runy Calmera. I want this social crm!

  • Tom Salter

    Will be very useful to have this feature, looking forward to trying It!

  • Done tweeted it.i’m excited.

  • Sandro Feuillet

    Can’t wait for the invite… 🙂

  • rafaelmarxuach

    Look forward to start using Worketc Social features.

  • Christopher Haslego

    Awaiting my invite

  • Arturo Garcia Cifre

    Grate news I’m looking forward to see the new betta

  • Leonard Stolk

    Can we still join the beta test?

  • Chanelle Gangemi

    Yes please 🙂

  • Jack Crane

    Please sign us up for the Beta.

  • Looking forward to this! Awesome!

  • TechGro

    Count us IN!

  • ProMedia

    Count us in!

  • Scott M. Williamson

    Pelletstoveservice.com…send me my beta! Thanks!

  • Yaniv Avnon GsixTrading

    Looking forward to get an invite to the beta, thanks

  • Dale

    Count us in

  • Sunny Rakestraw Gray

    I’m excited to try this new addition!

  • This is why I stick with Work [etc]. They leave the competition in the dust.

  • Terry Cutler

    Looking forward to trying it out !!! thanks guys and keep up the great work !

  • Lloyd Tamayo

    Wow! Count us in! Great job worketc!

  • Brady Behrman

    punchout2go – add us! thanks, Brady

  • Marjorie Dufek

    Excellent – cant’ wait to try it out.

  • James Hartley

    englishgarden – Count us in!
    Gave you a like…
    Thanks!

  • Looks fantastic – can’t wait to try!

  • CODE 42

    I’ll be happy to test this module.

  • Roland McCullough

    I’d like to test this too!

  • Brett Weninger

    Interested to see how it works. Thanks Dan

  • Zenogen

    Hi Dan, Zenogen is hyped about your new product! (And we’d love to try it!)

  • Evan Desjardins

    Count RoundTable in!

  • Prestige Automation

    Count @ddetton and @prestigeautom8 into the @worketc social CRM beta.

  • Blake Oliver

    Can’t wait to try the new Social CRM!

  • Eric Benson

    I am looking forward to trying this demo for Boomer Consulting, Inc. This looks like an incredible addition to WORK[etc]!

  • Jaime Sada

    Count us in!

  • Amitaf DaSilva

    Very excited to see it in action!

  • Chris Husband

    LandscapeWater is in.

  • Vincent Kardos

    All for one and one for all!

  • Ricardo Picado Rodríguez

    Lets try it!

  • willat813it

    Sign me up please, I use a social media management tool now, but of course, no tie-in to WorkETC

  • Engage Dental

    Please put me in the beta! Thanks.

  • ray-vernon

    Would love to see the beta as a matter of fact having been testing this for the last 6 weeks, this announcement has put me over the edge. Count me in.

  • Christina Kincaid

    Shared on LinkedIn – Count Sprout Media Lab in!

  • Juuso Salmu

    Count PhoenixBio USA Corporation In!

  • chs

    add us in

  • Tom Glanville

    I’m thinking this will be pretty cool.

  • Ross Hendy

    Count me in –

  • Luke Faccini

    I’m excited to see how it works.

  • studio BE NYC

    we’re interested!

  • LlamadaIP.com

    Hello, we want to try it! llamadaip.worketc.com

  • D Scott Smith Ccim

    Yes!

  • Jan

    Waiting to try 🙂

  • nobilito

    Yes, we want ! #worketc social crm beta – In french: nous voulons tester le module social CRM. merci !

  • Thanks everyone! We’ve reached our quota. In the next hour or so everyone on this list will receive the link to register. We need this last step completed for security reason.

See all

Featured Posts

Where Your Gadgets Go To Die

The world is drowning in garbage, and we’re all starting to suffer because of it. One of the worst is electronic waste, or e-waste. Computers, phones—pretty much any kind of consumer electronics that end up in landfills can contain toxic chemicals that may leach into the soil and contaminate groundwater. Take an old cathode ray […]

Tried and Tested WORKetc Tips From Real Users Pt. 2

Like I promised last week, here’s the second part in our two-part series on the real, actionable WORKetc business management software tips and tricks that our creative and resourceful users have shared with us. Read on and let’s get this started! Quickly attach items to each other using their ID numbers (without hyphens) when searching […]

Tried and Tested WORKetc Tips From Real Users Pt. 1

I’m not bragging when I say that WORKetc has a lot of features. It’s just stating a fact. After all, would you expect any less from an all-in-one business management software that seamlessly merges CRM, projects, sales, billing, help desk, and more in one app? Another thing I’ve always harped on about is the level […]

The Hidden Costs of “Free” CRMs

While getting coffee a couple of days ago I overheard someone in the line behind me say one of the most cliched lines ever set to music: “The best things in life are free.” That may very well be true in a sort of metaphysical or emotional aspect (some of us might actually have to […]

Work Smarter, Work Faster, and Save Time with WORKetc and G Suite

Google unveiled a new name for their popular suite of productivity apps last year. Instead of Google Apps for Work, it’s now known simply as G Suite. As a Google Cloud Partner, we were quick to conform to the new naming convention. If you’ve looked over our G Suite help docs over the past few […]

WORKetc Soon to be Powered by the World’s Largest Cloud Network

Right around 2002, Amazon had a problem: their app engineers didn’t have the necessary infrastructure and tools with which to build products without having to lose too much time talking to their networking engineers. They got rid of the need for this constant back-and-forth by building a system that would let them build web-scale applications […]