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Get the Android App Here. More jobs on offer.

Android App – get it now

Continuing our mobile device roll-out, the WORK[etc] Native Android App (beta) can now be downloaded from the Android Marketplace.

Simply search for WORK[etc] from the Marketplace App on your Android device, or see it here – WORK[etc] Android App.

This release includes Contacts, Calendars, Timesheets, ToDos, Projects and Support Cases.  Once we’ve finished the iOS App, we’ll loop back and complete Leads, Expenses and Settings.

We’re actually only a few full days from completing the iPhone/iOS app, but I fear getting it approved by the Apple App Store could take weeks.

Oh – and if you download and install the Android App, please take 30 seconds to rate it in the store.  Higher ratings mean more sales for us which means more resources to improve WORK[etc].  Everyone wins.

Please remember that the app is still in beta – please post any issues to the Mobile App forum so we can keep track.

Customer Support Jobs

Geoff and I are working toward replicating core fundamentals of the Zappos Customer Service ethos within WORK[etc]:

  • Hire only the best customer support people we can find.  I don’t want average, WORK[etc] isn’t an average product.
  • Customer support as core business rather than an after-thought.  I’m convinced a lot of cloud/software vendors only view support as a hassle.  People that get the most from our software stay subscribed each month and crucially talk about us to their partners and customers.
  • No call times, no sales goals, no scripts.  For us that means answering the phone directly (we recently started answering own number), working with the customer until the issue is resolved, regardless of how long it might take us to do so.

So we’re looking for more WORK[etc] evangelists.  We like working with people already using WORK[etc] – you already know the product and are already passionate about it.  Get in contact.

You might have missed…

Huge review response…

Earlier this month I wrote to all WORK[etc] customers and asked for some help to rate and review our G Suite integration.  It was an enormous response and I’ve personally gone through and thanked everyone (I hope!) that participated.  If you haven’t done so yet, rating our G Suite tool:

  1.  helps us climb higher up the listing,
  2. which in turn helps us makes more sales
  3. which means I can go out and hire even more awesome people to work on WORK[etc].

Please rate and review our listing

Got a story to tell?

I’m starting to collate a new bunch of customer stories.  In the past our customer’s stories have been featured in the G Suite Marketplace and in the media.  It’s an almost effortless way of promoting your business to a new audience – we do all the work, you get (most of) the glory.
Please email support@ if you want to be a part.  Our writer will be in touch with some questions…

What we’re working on:

  • New search tools as part of the Sales & CRM Roll out.  I’ll write about this shortly, I promise.
  • Recurring Tasks and Deadlines on Support Cases.  Getting real close.
  • Google Contacts Sync, including the much vaunted 2-way-auto-sync.  Getting real close.
  • Roles and granular permissions
See all

Featured Posts

Managing the Messes and Insanity of IT Support

Randy Bryan isn’t your typical IT person. Sure, he’s a tech-head through and through, but the journey he took to become who he is now—the big boss at San Marcos, Texas-based IT firm tekRESCUE—isn’t as straightforward as the average IT guy’s. “I’ve always been a tech person for as long as I can remember,” he […]

Writing Emails That Get You Paid on Time

There are two things every small business owner wants: Provide great products and services to their customers. Get paid on time. You can do both with WORKetc. We’ve even covered how to design an invoice that helps you do the latter, and today we’re going over a few of those tips again. Not in the […]

Running Four Brands on One Business Management App? Here’s How

Entrepreneur, consultant, speaker, podcast host—Donna Grindle wears many hats in her day to day life. Add to that the fact that she owns and runs multiple brands and you have one busy business owner. “I’m a serial entrepreneur,” she proudly proclaims. “I just can’t help myself.” She traces the origins of her entrepreneurial streak to […]

Where Your Gadgets Go To Die

The world is drowning in garbage, and we’re all starting to suffer because of it. One of the worst is electronic waste, or e-waste. Computers, phones—pretty much any kind of consumer electronics that end up in landfills can contain toxic chemicals that may leach into the soil and contaminate groundwater. Take an old cathode ray […]

Tried and Tested WORKetc Tips From Real Users Pt. 2

Like I promised last week, here’s the second part in our two-part series on the real, actionable WORKetc business management software tips and tricks that our creative and resourceful users have shared with us. Read on and let’s get this started! Quickly attach items to each other using their ID numbers (without hyphens) when searching […]

Tried and Tested WORKetc Tips From Real Users Pt. 1

I’m not bragging when I say that WORKetc has a lot of features. It’s just stating a fact. After all, would you expect any less from an all-in-one business management software that seamlessly merges CRM, projects, sales, billing, help desk, and more in one app? Another thing I’ve always harped on about is the level […]