There are a lot of reasons to embrace project management software. Not the least of these is improving communication and collaboration within your project teams. In fact, this is probably the most important reason. The trouble is that until recently project management software only took into account part of the picture. Traditional project management tools focused on the operations end of business management systems. This is not a bad thing. But it does overlook some of the pieces of the puzzle such as customer relations management (CRM) and billing.
Not only were task management software of the past limited when covering the business process cycle, they required that companies make large investments in server technology and technical resources. This meant that for small to medium sized businesses full featured project management systems were out of the question. Fortunately for businesses of all sizes the Internet has changed all that. Today it is possible to subscribe to a fully featured project management software system that requires no investment in technology or human resources.
Online project management software systems are designed to give you all the features that the traditional in-house systems provide plus more. These systems run around the clock so that they are there to work when you need them. The best of the newer systems also provide resources that enable you to monitor all aspects of the business cycle, not just operations. By tying in CRM and billing, along with all the features you need for monitoring your operations you’ve got it covered. You’ll be able to track your entire project portfolio, improve communication and collaboration, take the pressure off your email system, and boost productivity all while making sure that your customer are taken care of from beginning to end.
Think about it. Your sales team can monitor not only where the orders are within your production process but match that up with who’s talking with whom at the customer’s office about what. Not only that, they can see where the payment invoices are in the process. Your management can not only see where bottlenecks are in the production process are but get a feel for how well your customer support is responding to your customer’s needs. Your employees will have better tools to get the information they need and more efficient methods of sharing ideas.
Whether you already have a project management software system in place or you are investigating your options for getting one up and running, you need to take a hard look at the new online web enabled systems that are available. The chances are you’ll be able to find one that has all the tools you need to manage your business at a price you can afford. You’ll find that the investment will more than pay for itself quickly as your entire company begins to work not only faster but smarter and more efficiently. Not only that, you’ll be able to skip the big capital investments that are necessary to put a home grown or self-managed system in place.
This former IT consultant traded the uncertainty of contractual work with even more uncertainty when he switched to IT disposals, but he had a pair of aces up his sleeve: a solid, process-oriented approach and WORKetc.
When it comes to growing your business, "free" CRMs can end up costing you more than you think.
One post wasn't enough to cover all the tips WORKetc users shared about how they use our business management software to grow their business. Here's part two.
We've always made it a point to share tips and tricks, both those we learn in the course of us actually using WORKetc the app to run WORKetc the company and those we gather from real users. Today we're turning the spotlight on how clever users use WORKetc to grow their businesses.
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