It hasn’t been that long ago that having project management software was only a possibility for very large companies with very deep pockets. This gave the “big guys” a huge advantage when it came to servicing customers and giving employees the tools they needed to make sure that you were spending your resources in all the right places. Lucky for us times have changed and it is now possible for companies of all sizes to have access to state of the art project management software tools.
The biggest benefit to project management software is that it enables both you and your employees to have access to the latest information on all aspects of your projects. This applies to both sales of products and services. From the executive managers at the top of the administrative support personnel who answer the phones, everyone within your organization can see up to the minute data on where a project is within the pipeline. This ensures that priorities are properly set and work flows are kept free of bottlenecks. Assignments, time, milestones, and deadlines are all right at your finger tips when you have effective project management software in place.
If you have been in business for some time then you know that every link in the chain is related. You also know that your business chain is only as strong as its weakest link. When you take advantage of a comprehensive project management software package you can not only identify where your weak links are, you can make the necessary corrections to ensure that the links are strengthened. The fact of the matter is, as quickly as the business world moves today, it is nearly impossible to effectively manage a business without an automation tool.
You are probably aware of the traditional features of the top management software tools. These are the features that allow you to enter your project at the beginning of your cycle and follow it through the day
it ships or is delivered. What you may not be aware of is that the state of the art systems include more than just task management software. They take project management a step further and incorporate CRM (customer relationship management) and billing.
If you think about it, doesn’t it make sense that your project management process should take all aspects of the product life cycle into account? While production of your project may not take place until the assembly line starts up or the programmers start coding, the life of your project starts when you begin calling on your customer and continues until you are paid for your final invoice via your invoicing software.
That being the case, your project management software needs to take you all the way from beginning to end. You’ll be empowering your employees to take care of problems as they occur and enable your team to troubleshoot in order to avoid those problems altogether. Your management will be able to stay on top of your processes in real time and you’ll be able to tell where you are spending your money.
A CRM alone, working in a silo, isn't enough to get your business to the next level. A CRM with billing, connected to the other aspects of the business, can give your business that extra push.
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