CRM Service for Small Business

CRM Software Service with Integrated Project Management and Billing

Smart business owners are turning to WORK[etc]’s online CRM services, project management and billing platform to better manage their business. Stop relying on the same old CRM services that require you to integrate multiple solutions to keep your business running, and use a single platform to optimize efficiency, reduce training and software costs, and increase profits.

WATCH CLIP

A CRM Software Service Designed For Small Businesses

  • CRM Service plus more.
    Do more than customer relationship management when you combine with projects, help desk, billing, and more.
  • Project Management CRM.
    Manage customer relationships and participate in project management collaborations, assign tasks, and keep your clients up to date by inviting them to use WORK[etc]’s customer portal.
  • Project Billing CRM.
    Get detailed billing information on all your customers. Instantly. Get reports in real time on virtually every aspect of your business.
  • Customer management software.
    Track customer support, assign issues, send canned responses and publish a knowledgebase, or a blog – all from within WORK[etc].

CRM Service Lifecycle

CRm service lifecycle

CRM Service software is easier for everyone.

Many smart small business owners are realizing the power of a CRM service. With budgets tightening, they are realizing the highest ROI is on making sure that the leads they already have get converted to sales and customers. And then of course there is the old saying that it is always easier to keep a current customer happy than to find a new one. A CRM software service is a perfect tool for making sure that customers get the highest level of attention with all of their case data in one place.

Pursue every sales lead.

Create web forms to capture sales leads directly into our CRM web. Assign and qualify leads, issue quotes, close in on sales, and set follow-ups – without using any other applications. Best of all, you can do this all with a single-click. Work[etc] was designed with the end user in mind, and every task you need to get done is designed for maximum ease to save you time.

CRM software service with bird’s eye view of operations

A powerful, online CRM service should incorporate all functions of a business crm, not just client management. It should provide real-time
insight into how your business is tracking at any given time.

See all

Featured Posts

The Underperforming 10% of Your Team Can Burn Your Small Business

If you only have 10 people on your team and one of those is, at best, average then that means a full 10% of your workforce is holding your business back. No small business can afford that anymore. Here's why.

Every Minute Counts: 3 Ways Time Tracking Helps Your Bottom Line

Time tracking always gets a bad rap. "It's a waste of time." "It's too much micro-management." If you're not tracking it, however, then you risk wasting it and losing out on these three tangible benefits.

Don’t Use a Driver When You’re in a Sand Trap: Boosting Growth with Automated Tags

Knowing which club to use in specific situations is key to winning in golf—just like how identifying your customers' needs and segmenting data is crucial in small business marketing.

Unlock Your Site’s Potential With Automated CRM Web Forms

Automating the lead capture process may be the most obvious use for WORKetc's custom web forms, but their sheer customizability actually lets you use them for far more than that.

Still Using Spreadsheets? Here’s Why It’s Time to Graduate to a CRM

Spreadsheets are great at what they do, but when you're using them in place of a real business management software, you can actually end up crippling your business—or worse.

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