CRM Service for Small Business

CRM Software Service with Integrated Project Management and Billing

Smart business owners are turning to WORK[etc]’s online CRM services, project management and billing platform to better manage their business. Stop relying on the same old CRM services that require you to integrate multiple solutions to keep your business running, and use a single platform to optimize efficiency, reduce training and software costs, and increase profits.

WATCH CLIP

A CRM Software Service Designed For Small Businesses

  • CRM Service plus more.
    Do more than customer relationship management when you combine with projects, help desk, billing, and more.
  • Project Management CRM.
    Manage customer relationships and participate in project management collaborations, assign tasks, and keep your clients up to date by inviting them to use WORK[etc]’s customer portal.
  • Project Billing CRM.
    Get detailed billing information on all your customers. Instantly. Get reports in real time on virtually every aspect of your business.
  • Customer management software.
    Track customer support, assign issues, send canned responses and publish a knowledgebase, or a blog – all from within WORK[etc].

CRM Service Lifecycle

CRm service lifecycle

CRM Service software is easier for everyone.

Many smart small business owners are realizing the power of a CRM service. With budgets tightening, they are realizing the highest ROI is on making sure that the leads they already have get converted to sales and customers. And then of course there is the old saying that it is always easier to keep a current customer happy than to find a new one. A CRM software service is a perfect tool for making sure that customers get the highest level of attention with all of their case data in one place.

Pursue every sales lead.

Create web forms to capture sales leads directly into our CRM web. Assign and qualify leads, issue quotes, close in on sales, and set follow-ups – without using any other applications. Best of all, you can do this all with a single-click. Work[etc] was designed with the end user in mind, and every task you need to get done is designed for maximum ease to save you time.

CRM software service with bird’s eye view of operations

A powerful, online CRM service should incorporate all functions of a business crm, not just client management. It should provide real-time
insight into how your business is tracking at any given time.

See all

Featured Posts

Managing the Messes and Insanity of IT Support

IT can be a messy profession. One emergency can easily become a bigger one, a seemingly simple fix can turn into a costly job. Here's how an IT firm in Texas is keeping the insanity manageable with the help of WORKetc.

4 Time-Saving WORKetc Tricks for Power Users

WORKetc power users know more than a few tips and tricks to shave precious time off of their business processes and workflows. Here are four more little tricks that will make you even more efficient and productive.

CRM with Billing: Big Efficiencies That Mean Money

A CRM alone, working in a silo, isn't enough to get your business to the next level. A CRM with billing, connected to the other aspects of the business, can give your business that extra push.

Still Using Spreadsheets? Here’s Why It’s Time to Graduate to a CRM

Spreadsheets are great at what they do, but when you're using them in place of a real business management software, you can actually end up crippling your business—or worse.

Tools of the Trade: What Makes a Good Business Management Platform?

Find, sell, deliver, bill, and help—keeping close track of the customer lifecycle is key to success in any business. Here's what you'll need in a business management platform to do it effectively.

  1. step

    1

    Start Your Free Trial

    Every feature unlocked for 14 days.  
    No credit card required.

    Get Started

  2. step

    2

    Invite Your Team

    Activate your trial account and one-click invitations for your team.

    Invite My Team

  3. step

    3

    See It Working

    All setup? We'll present a demo
    matched to your company needs.

    Request A Demo