CRM Service for Small Business

CRM Software Service with Integrated Project Management and Billing

Smart business owners are turning to WORK[etc]’s online CRM services, project management and billing platform to better manage their business. Stop relying on the same old CRM services that require you to integrate multiple solutions to keep your business running, and use a single platform to optimize efficiency, reduce training and software costs, and increase profits.

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A CRM Software Service Designed For Small Businesses

  • CRM Service plus more.
    Do more than customer relationship management when you combine with projects, help desk, billing, and more.
  • Project Management CRM.
    Manage customer relationships and participate in project management collaborations, assign tasks, and keep your clients up to date by inviting them to use WORK[etc]’s customer portal.
  • Project Billing CRM.
    Get detailed billing information on all your customers. Instantly. Get reports in real time on virtually every aspect of your business.
  • Customer management software.
    Track customer support, assign issues, send canned responses and publish a knowledgebase, or a blog – all from within WORK[etc].

CRM Service Lifecycle

CRm service lifecycle

CRM Service software is easier for everyone.

Many smart small business owners are realizing the power of a CRM service. With budgets tightening, they are realizing the highest ROI is on making sure that the leads they already have get converted to sales and customers. And then of course there is the old saying that it is always easier to keep a current customer happy than to find a new one. A CRM software service is a perfect tool for making sure that customers get the highest level of attention with all of their case data in one place.

Pursue every sales lead.

Create web forms to capture sales leads directly into our CRM web. Assign and qualify leads, issue quotes, close in on sales, and set follow-ups – without using any other applications. Best of all, you can do this all with a single-click. Work[etc] was designed with the end user in mind, and every task you need to get done is designed for maximum ease to save you time.

CRM software service with bird’s eye view of operations

A powerful, online CRM service should incorporate all functions of a business crm, not just client management. It should provide real-time
insight into how your business is tracking at any given time.

See all

Featured Posts

Work Smarter, Work Faster, and Save Time with WORKetc and G Suite

Need a quick productivity boost? Do more work in less time with WORKetc’s deep G Suite integration.

Where Your Gadgets Go To Die

This former IT consultant traded the uncertainty of contractual work with even more uncertainty when he switched to IT disposals, but he had a pair of aces up his sleeve: a solid, process-oriented approach and WORKetc.

Tried and Tested WORKetc Tips From Real Users Pt. 2

One post wasn't enough to cover all the tips WORKetc users shared about how they use our business management software to grow their business. Here's part two.

Tried and Tested WORKetc Tips From Real Users Pt. 1

We've always made it a point to share tips and tricks, both those we learn in the course of us actually using WORKetc the app to run WORKetc the company and those we gather from real users. Today we're turning the spotlight on how clever users use WORKetc to grow their businesses.

The Hidden Costs of “Free” CRMs

When it comes to growing your business, "free" CRMs can end up costing you more than you think.

  1. step

    1

    Start Your Free Trial

    Every feature unlocked for 14 days.  
    No credit card required.

    Get Started

  2. step

    2

    Invite Your Team

    Activate your trial account and one-click invitations for your team.

    Invite My Team

  3. step

    3

    See It Working

    All setup? We'll present a demo
    matched to your company needs.

    Request A Demo