SugarCRM has progressively been building on its original model of “open sourced” software to become a fully-paid software and services company. Chances are if a company chooses to go with SugarCRM for their customer relationship management, it is because they are a cost-conscious company. They choose to go with SugarCRM because SugarCRM offers a free and open source community edition of their CRM software.
This at face value seems amazing; a completely free CRM tool that does nearly everything the paid versions do. After a short time however, many users of this software soon come full circle to realize something they’ve been taught all their lives: if it seems too good to be true, it probably is. The chart below uncovers the real costs, showing WORK[etc] as true SugarCRM alternative:
|MINIMUM CONTRACT||Monthy||Annual Only|
|PRICE (10 USERS)||$599||$600|
|CONFIGURATION / ONBOARDING||Same Week||Same Week|
|TOTAL BUSINESS MANAGEMENT||Yes|
|PLATFORM – CORE MODULES|
|CRM & SALES||Yes||Yes|
|CRM & SALES|
|CUSTOM SALES PROCESSES||Yes||Yes|
|DISCUSS & COLLABORATE||Yes||Yes|
|FULL CUSTOMER TIMELINE||Yes||Yes|
|CUSTOMER SUPPORT TICKETS||Yes||Yes|
|CONVERT LEAD TO QUOTE||Yes||Yes|
|UNLIMITED SUB PROJECTS||Yes||Yes|
|GANTT CHART VIEW||Yes||Yes|
|ATTACH ANY ACTIVITY||Yes|
|CUSTOM PROJECT TYPES||Yes||Yes|
|CUSTOM PROJECT STAGES||Yes||Yes|
|ALERTS & RECURRING EVENTS||Yes||Yes|
|BUDGETS AND BILLING||Yes|
|BILLING & EXPENCES|
|SUBSCRIPTIONS / RETAINERS||Yes|
|FUTURE CASH FLOW REPORT||Yes||Yes|
|DESKTOP TIMER WIDGET||Yes|
|BUILD YOUR OWN REPORTS||Yes||Yes|
|FOLLOW EMPLOYEE ACTIVITIES||Yes||Yes|
|WORKGROUPS & ROLES||Yes||Yes|
|DISCUSSIONS & CHAT||Yes|
– no credit card required –
Still not convinced? Consider the scenario below.
Neil owns a small company in Dallas, Texas that sells paper and paper related products. He and his executives decide that their customer relationship management systems are out of date and want to get something new. The company makes a decent amount of money, but has to be smart about its spending choices. After looking into multiple different paid and free CRM solutions, Neil decides to go with SugarCRM because it is free and he has servers to host it on.
Neil realizes shortly after he downloads his source code that he has to hire someone to code the CRM better to fit his company properly. This was an unexpected cost, but the CRM system being free and all, Neil only sees it as a good investment. He then tries to install his package, but experiences some difficulty. Some hours later, Neil and his team don’t understand what’s going wrong and decide to go look for support. After sending off emails and posting on forums, they wait. Suddenly they are spending time on supporting their software, rather than time spent on getting more sales and actually building their business.
Real WORKetc users once again drop some productivity tips on running, managing, & growing your small business to bring you to the head of the pack.
You can't grow your business successfully without the right apps and tools. Here's a look at the new apps and tools that you need in your small business toolbox to win big in 2018.
Multitasking is a myth—and it's a lethal one for your small business. Here’s how you can keep it from killing your productivity.
We know using a mobile CRM can benefit a small business, but how exactly can it do that? We went and asked real WORKetc customers how they use our Android and iOS apps to work, run, and manage their businesses efficiently and effectively, anytime they need to, wherever they may be.
Just like how we don’t force WORKetc users into having only one processes or workflow, we’ve also built in some powerful integrations into the app that lets users have full control over their own specific app ecosystems. Here are the top WORKetc integrations, as chosen by real WORKetc users.
Every feature unlocked for 14 days.
No credit card required.
Activate your trial account and one-click invitations for your team.
All setup? We'll present a demo
matched to your company needs.