SugarCRM has progressively been building on its original model of “open sourced” software to become a fully-paid software and services company. Chances are if a company chooses to go with SugarCRM for their customer relationship management, it is because they are a cost-conscious company. They choose to go with SugarCRM because SugarCRM offers a free and open source community edition of their CRM software.
This at face value seems amazing; a completely free CRM tool that does nearly everything the paid versions do. After a short time however, many users of this software soon come full circle to realize something they’ve been taught all their lives: if it seems too good to be true, it probably is. The chart below uncovers the real costs, showing WORK[etc] as true SugarCRM alternative:
|MINIMUM CONTRACT||Monthy||Annual Only|
|PRICE (10 USERS)||$599||$600|
|CONFIGURATION / ONBOARDING||Same Week||Same Week|
|TOTAL BUSINESS MANAGEMENT||Yes|
|PLATFORM – CORE MODULES|
|CRM & SALES||Yes||Yes|
|CRM & SALES|
|CUSTOM SALES PROCESSES||Yes||Yes|
|DISCUSS & COLLABORATE||Yes||Yes|
|FULL CUSTOMER TIMELINE||Yes||Yes|
|CUSTOMER SUPPORT TICKETS||Yes||Yes|
|CONVERT LEAD TO QUOTE||Yes||Yes|
|UNLIMITED SUB PROJECTS||Yes||Yes|
|GANTT CHART VIEW||Yes||Yes|
|ATTACH ANY ACTIVITY||Yes|
|CUSTOM PROJECT TYPES||Yes||Yes|
|CUSTOM PROJECT STAGES||Yes||Yes|
|ALERTS & RECURRING EVENTS||Yes||Yes|
|BUDGETS AND BILLING||Yes|
|BILLING & EXPENCES|
|SUBSCRIPTIONS / RETAINERS||Yes|
|FUTURE CASH FLOW REPORT||Yes||Yes|
|DESKTOP TIMER WIDGET||Yes|
|BUILD YOUR OWN REPORTS||Yes||Yes|
|FOLLOW EMPLOYEE ACTIVITIES||Yes||Yes|
|WORKGROUPS & ROLES||Yes||Yes|
|DISCUSSIONS & CHAT||Yes|
– no credit card required –
Still not convinced? Consider the scenario below.
Neil owns a small company in Dallas, Texas that sells paper and paper related products. He and his executives decide that their customer relationship management systems are out of date and want to get something new. The company makes a decent amount of money, but has to be smart about its spending choices. After looking into multiple different paid and free CRM solutions, Neil decides to go with SugarCRM because it is free and he has servers to host it on.
Neil realizes shortly after he downloads his source code that he has to hire someone to code the CRM better to fit his company properly. This was an unexpected cost, but the CRM system being free and all, Neil only sees it as a good investment. He then tries to install his package, but experiences some difficulty. Some hours later, Neil and his team don’t understand what’s going wrong and decide to go look for support. After sending off emails and posting on forums, they wait. Suddenly they are spending time on supporting their software, rather than time spent on getting more sales and actually building their business.
After reducing their project management admin time by up to 75% with WORKetc CRM, this Melbourne-based HR firm now has more time to help their clients achieve real and tangible success. Here's how they did it.
2019 is fast approaching. Get ahead of the competition, update your business toolkit, and start growing your small business with these 6 new productivity apps.
From contact management to getting the info you need with one click, real users are back with tried and tested tips for squeezing even more efficiency and productivity out of WORKetc CRM.
2018 wasn't just a success for us here at WORKetc central—it was also a year of big wins for our customers. We're shining the spotlight on YOU, our customers, with this round-up of your 2018 success stories.
Don't rest on your laurels. Keep 2019 a fireworks-worthy affair all year round with these 3 critical New Year's resolutions for small business success.
Every feature unlocked for 14 days.
No credit card required.
Activate your trial account and one-click invitations for your team.
All setup? We'll present a demo
matched to your company needs.