Salesforce Pricing
Salesforce.com offers a number of separate business management solutions. Sales Cloud, the company’s main CRM platform, has five separate paid editions:1
- Contact Manager Edition costs $5 per user per month and allows for account and contact management, task and event tracking, and customizable reports. It also features Outlook sync, Chatter, and the Salesforce1 mobile app.
- Group Edition costs $25 per user per month and adds opportunity tracking, lead scoring, and email templates.
- Professional Edition costs $65 per user per month and adds mass emails, campaigns, customizable dashboards, and an Outlook side panel.
- Enterprise Edition costs $125 per user per month adds access to the Sales Cloud API, custom websites and mobile apps, and workflow and approval automation.
- Performance Edition costs $300 per user per month and adds auto data cleansing, access to new contacts and accounts, an integrated knowledge base, additional support and coaching, more sandboxes, and increased storage.
That’s just for Sales Cloud. If your business needs a dedicated system for handling customer support, you’ll have to look into Service Cloud. Service Cloud has its own set of four tiered editions: Standard ($30 per user per month), Professional ($65 per user per month), Enterprise ($135 per user per month), and Performance ($300 per user per month).2
One very important thing to remember is that Salesforce.com bills its users annually. You’re basically locking yourself into a potentially expensive long-term contract. Conversely, WORK[etc] gives users more wiggle room by billing monthly — you don’t have to stick with the system and keep paying for longer than you use it.
![WORK[etc] vs Salesforce](http://www.worketc.com/wp-content/uploads/2014/08/worketc-salesforce-compchart02.png)
Salesforce data taken from Sales Cloud Full Edition Comparison Chart3
Additionally, WORK[etc]’s all-in-one approach to business management removes the need for additional apps to handle business-critical aspects such as customer support. It, along with project management, billing, and sales, is already integrated into the system straight out of the box, ready for you to use whenever the need arises.
Sign up for your free 14-day WORK[etc] trial today.
References:
1 “Salesforce Pricing & Editions – Sales Cloud – Salesforce.com”. Salesforce.com. Retrieved August 13, 2014.
2 “Salesforce Pricing & Editions – Service Cloud – Salesforce.com”.
All trademarks, product names, and company names and logos appearing on this Site are the property of their respective owners. Information may change from time to time and you should not make a commercial decision or otherwise on the basis of any information provided herein.
Salesforce, Force.com, Sales Cloud, Service Cloud, Marketing Data Cloud, Force.com, Salesforce1, Chatter, and others are trademarks of salesforce.com, inc.
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