Cloud software for [growing] businesses

The Why of What We’re About. Making Small Business easier.

The Why of What We’re About.

Small and medium business is at the heart and soul of every nation. But rarely is it recognised as such and given the support it deserves. More than 50% of employees in the USA work for a small and medium enterprise and fully 99% of all businesses employ fewer than 500 people.

But show me the breaks awarded to business owners? Where are the annual bonuses or the government bailouts?

Running a small business is always hard, grinding work and business owners are rarely recognised as community leaders. Your business may pale to insignificance when compared to a Fortune 500, but collectively businesses like yours ours are massive.

And running a business is not easy. It is nothing like a day job where you can just walk away at the end of the week, pay cheque in hand or simply turn off when the clock hits 5pm each afternoon. And in some countries, if your business fails then it is your family home on the line (show me a government bailout for this!). Talk about stress.

Your business is your livelihood, your lifestyle and in many cases a big part of who you are. If you are not careful it can become all encompassing, engrossing.

But – it is also incredibly rewarding. Freedom. Wealth. Passion. And if you’re lucky the opportunity to create lasting change.

And this is what we’re about.

We want to help take some of the stress out of running a business. We want our customers to sit back at the end of the day and think “today was just a little bit easier than yesterday because of WORK[etc].”

It is that simple. This is why we’re putting in 12 hour days, building 24/7 support, why we actually listen to our customers and why every day we make WORK[etc] just that little bit better.

– Daniel Barnett –

Founder of WORK[etc].

Quick Facts:

– Privately owned company

– Operating since 2006

– Massively redundant server set up with Peer1.com in the USA

– Customer support and product development based in Halifax, Canada – and Phoenix, USA.

– Happy customers from 16 countries, with 86% of our customers coming from the USA.

– Available in English, Spanish, Mandarin, German, French, Italian, Hindu & Portuguese

– Resold by Telstra, Australia’s largest telecommunications provider, Bell Canada and HP USA

– Founded by Daniel Barnett

Our concept of a software platform that could run your entire business originally came from a small, but rapidly expanding web design business.  As business owners, we quickly realized how challenging growth is and set about putting in place the systems and processes that would allow our little business to become a big business.

CRM + Projects + Billing + More.

Our single goal and guiding premise has always been to develop a software platform to allow a small business to manage its entire operation.  Large enterprises have for years relied on ERP systems to monitor and manage operations.  Why shouldn’t small business also benefit from whole-of-business management systems?

WORK[etc] achieves this goal by combining the following key software tools into the single interface:

Web Based CRM – better manage your customer relationships

Project Management Software – stay on top of projects and receive instant updates

Billing software – create detailed invoices from timesheets, projects, and products

Shared Calendars – book in meetings and set up email or RSS reminders

Help Desk Software – make sure every customer support request is answered

Document Management – share documents securely

See all

Featured Posts

The Secret to Keeping Remote Workers Connected Using One App

Managing remote workers is very different from managing a team working within the four walls of a traditional office. Here’s how real users are using WORKetc to keep their remote teams connected, collaborative, and productive.

The Secret Way One Small Change Can Save Your Staff 6 Hours/Day

Healthcare company Wound Care Advantage managed to save over 1,400 man-hours per employee and help up to four times the number of clients for a grand total of up to $1.4M in extra annual revenues. How? Read on.

This Firm Increased Revenue by up to $56K/Tech. Their Secret?

With just a few simple process changes, Eco Communications found up to $56,000 in extra annual revenue per employee. Find out how they did it below.

No Budget, No Problem: 10 Free Sites That Will Improve Your Small Business Marketing Material

Just because you don’t have a massive budget doesn’t mean you can’t market your content effectively. Add some extra oomph to your marketing efforts at no cost with these free image resources.

How To Handle 4X the Support Calls with One Simple Change

With one switch, this IT firm managed to cut down their support ticket handling time to a mere quarter of what it used to be, letting them help up to four times the number of clients in the same time it used to take them to help eight.

  1. step

    1

    Start Your Free Trial

    Every feature unlocked for 14 days.  
    No credit card required.

    Get Started

  2. step

    2

    Invite Your Team

    Activate your trial account and one-click invitations for your team.

    Invite My Team

  3. step

    3

    See It Working

    All setup? We'll present a demo
    matched to your company needs.

    Request A Demo