Cloud software for [growing] businesses

The Why of What We’re About. Making Small Business easier.

The Why of What We’re About.

Small and medium business is at the heart and soul of every nation. But rarely is it recognised as such and given the support it deserves. More than 50% of employees in the USA work for a small and medium enterprise and fully 99% of all businesses employ fewer than 500 people.

But show me the breaks awarded to business owners? Where are the annual bonuses or the government bailouts?

Running a small business is always hard, grinding work and business owners are rarely recognised as community leaders. Your business may pale to insignificance when compared to a Fortune 500, but collectively businesses like yours ours are massive.

And running a business is not easy. It is nothing like a day job where you can just walk away at the end of the week, pay cheque in hand or simply turn off when the clock hits 5pm each afternoon. And in some countries, if your business fails then it is your family home on the line (show me a government bailout for this!). Talk about stress.

Your business is your livelihood, your lifestyle and in many cases a big part of who you are. If you are not careful it can become all encompassing, engrossing.

But – it is also incredibly rewarding. Freedom. Wealth. Passion. And if you’re lucky the opportunity to create lasting change.

And this is what we’re about.

We want to help take some of the stress out of running a business. We want our customers to sit back at the end of the day and think “today was just a little bit easier than yesterday because of WORK[etc].”

It is that simple. This is why we’re putting in 12 hour days, building 24/7 support, why we actually listen to our customers and why every day we make WORK[etc] just that little bit better.

– Daniel Barnett –

Founder of WORK[etc].

Quick Facts:

– Privately owned company

– Operating since 2006

– Massively redundant server set up with Peer1.com in the USA

– Customer support and product development based in Halifax, Canada – and Phoenix, USA.

– Happy customers from 16 countries, with 86% of our customers coming from the USA.

– Available in English, Spanish, Mandarin, German, French, Italian, Hindu & Portuguese

– Resold by Telstra, Australia’s largest telecommunications provider, Bell Canada and HP USA

– Founded by Daniel Barnett

Our concept of a software platform that could run your entire business originally came from a small, but rapidly expanding web design business.  As business owners, we quickly realized how challenging growth is and set about putting in place the systems and processes that would allow our little business to become a big business.

CRM + Projects + Billing + More.

Our single goal and guiding premise has always been to develop a software platform to allow a small business to manage its entire operation.  Large enterprises have for years relied on ERP systems to monitor and manage operations.  Why shouldn’t small business also benefit from whole-of-business management systems?

WORK[etc] achieves this goal by combining the following key software tools into the single interface:

Web Based CRM – better manage your customer relationships

Project Management Software – stay on top of projects and receive instant updates

Billing software – create detailed invoices from timesheets, projects, and products

Shared Calendars – book in meetings and set up email or RSS reminders

Help Desk Software – make sure every customer support request is answered

Document Management – share documents securely

See all

Featured Posts

4 Time-Saving WORKetc Tricks for Power Users

WORKetc power users know more than a few tips and tricks to shave precious time off of their business processes and workflows. Here are four more little tricks that will make you even more efficient and productive.

Still Using Spreadsheets? Here’s Why It’s Time to Graduate to a CRM

Spreadsheets are great at what they do, but when you're using them in place of a real business management software, you can actually end up crippling your business—or worse.

Unlock Your Site’s Potential With Automated CRM Web Forms

Automating the lead capture process may be the most obvious use for WORKetc's custom web forms, but their sheer customizability actually lets you use them for far more than that.

Tools of the Trade: What Makes a Good Business Management Platform?

Find, sell, deliver, bill, and help—keeping close track of the customer lifecycle is key to success in any business. Here's what you'll need in a business management platform to do it effectively.

The Underperforming 10% of Your Team Can Burn Your Small Business

If you only have 10 people on your team and one of those is, at best, average then that means a full 10% of your workforce is holding your business back. No small business can afford that anymore. Here's why.

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