Increase efficiency with an all-in-one business management software.
View every customer interaction across every department.
Work from anywhere and bring remote teams together.
Customer relationship management (CRM) is a common term used to refer to all customer-facing processes. This refers to sales communications, customer service and marketing automation.
When a business uses business management software correctly it can accurately track and organize all current customers and every potential customer that they are in contact with. CRM is more than just a way of storing customer contact details and purchase information, it is a way of restructuring the internal workings of a business to increase productivity and lower costs at the same time. Below you’ll find some benefits of CRM solutions.
How a web based CRM can keep this financial firm from drowning in a sea of paper reports
There are a lot of advantages to going down the paperless office route. For this USA-based consulting and financial advice company, it meant getting rid of the tracking and information retrieval headaches they had to endure with mountains of paperwork. Click here to read more.
Contact chaos? How this industrial sales firm can use an online CRM to consolidate their contacts
This industrial equipment sales company from Oklahoma has a list of contacts and sales histories way longer than your arm. The problem is they’re finding it harder and harder to keep track of important information as they’re all stored in notebooks scattered around the office. Click here to read more.