PART 3: HOW CRM HELPS BUSINESSES SAVE MONEY

Eliminate analyst costs and poor, time-wasting work practices.

Connect with clients and increase customer confidence.

Consolidate business processes under one web-based solution.

WORK[etc]
WATCH VIDEO (90 sec)

CRM FOR SMALL BUSINESS CAN HELP YOU STOP WASTING MONEY

No business likes to waste money, but that is exactly what many are doing on a daily basis with ineffective and inefficient business practices that don’t leverage simple systems such as Customer Relationship Management (CRM).

Many companies seek out business consultants who often recommend expensive enterprise CRM solutions that require constant hours for customization and maintenance. By choosing a simple, out-of-the-box web CRM solution you can easily cut overhead costs associated with consultants and enterprise software.

So what are other ways that CRM can save your company money?

HOW YOUR COMPANY CAN SAVE MONEY WITH CRM

Social CRM

Online Collaboration

  • Contact management software can put an end to poor working practices that waste time. All business owners know the old adage, “Time is money”. Who wants to have their employees wasting time each day using old methods to log customer contacts and create new customer profiles? By implementing a CRM system, you can save money and time when updating customer profiles. A CRM solution provides a centralized location for all of you employees to work all contacts. The information is automatically updated across all users, ensuring that your employees always have the most up-to-date information.
  • CRM can help a business virtually eliminate any misplaced invoices. The number of businesses that misplace or lose invoices is staggering. Using a CRM system can help your business by flagging all lost invoices for immediate chasing. No more outstanding invoices, means more money in your company’s pockets.
  • CRM can increase customer confidence. An increase in customer confidence which can lead to increased profits. Having customers that will come back to your business time and time again is like a dream come true. In fact knowing that your customers will always turn to you because of your outstanding customer relationship management is like having a blank check from them. In these times where customer loyalty is crucial CRM can help a business to secure customers and keep them. A CRM solution helps your business by giving you the tools to maintain best-in-class customer communication. You get tools that help you schedule and plan communications, as well as a knowledgebase of past customer issues that you can reference to remedy future cases.
  • CRM can enable a business to do away with many unwanted software programs. This means that money can be saved on various software licenses. Some businesses have to pay large amounts of money each year to keep up their licenses for various software programs, using one CRM program that combines web based project management features means only one license has to be paid for each year. Just think about the amount of money you can save with a single platform for CRM, project management and billing.
  • CRM can help a business plan targeted marketing campaigns. CRM can help you by improving marketing campaigns with reporting tools to dissect your customer base for segmented campaigns. You can analyze which marketing campaigns are bringing in the most revenue, the most returning customers, and eliminate the campaigns that aren’t working. This helps you put your muscle where you need it most, saving your marketing team time when creating campaigns, and helping your business understand the true value of their marketing efforts..

CRM SOLUTIONS CAN SAVE YOUR BUSINESS MONEY IN A LOT OF WAYS

From just simple cost savings with an easy-to-use web CRM platform, to reporting features that help you understand your customers and provide more relative marketing campaigns. With a good CRM in place, you can even serve your customers better with stronger customer service and support.

With such low costs to get started and large potential of rewards to benefit from, why not give a CRM solution a try and see how quickly it helps your business streamline its customer facing processes?

In Part 4: Are the Benefits of CRM real?

14 day free trial.  Real Help from Real People

All-in-one business management from $78/month

Learn more about using CRM Software in your business:

How a web based CRM can keep this financial firm from drowning in a sea of paper reports

There are a lot of advantages to going down the paperless office route. For this USA-based consulting and financial advice company, it meant getting rid of the tracking and information retrieval headaches they had to endure with mountains of paperwork. Click here to read more.

Contact chaos? How this industrial sales firm can use an online CRM to consolidate their contacts

This industrial equipment sales company from Oklahoma has a list of contacts and sales histories way longer than your arm. The problem is they’re finding it harder and harder to keep track of important information as they’re all stored in notebooks scattered around the office. Click here to read more.