A Powerful CRM with built in
  • Client Histories
  • Custom Fields
  • Customer Portals
  • Email Management
  • Billing

Simplify customer management and deliver exceptional customer experiences with WORKetc, your single source of truth for client data.

One System Connects All The Dots in Your Business

Relationships make or break a business. So it's critical to stay connected with your customers at every step.

WORKetc's all-in-one business management platform uses your CRM data to drive everything from sales processes to projects, to your billing and back again.

Your key customer data, always at your fingertips.

When your customer data is connected to your projects, sales pipelines, billing and more, WORKetc is not just a CRM, it's your entire business on a screen.

Lower Your Software Spend

Eliminate SaaS sprawl and work in one familiar environment at all times. Save money and your time by replacing a range of solutions that operate in isolation.

Clear Customer Context and Insights

Robust reporting tools and custom views of your CRM data give you an incredible understanding of your customers' journey and the state of your evolving relationship with them.

Automate the Admin

Online enquiries become automated leads, while custom sales processes funnel prospects through as new projects for the team to pursue. Your CRM data drives absolutely everything you do.

The Social Side to Selling

Personalize your contact management experience and the way you communicate with customers. Automatic updates using social profile matching keep you in-the-know while extensive email tools help give your message real meaning.

Enriched Customer Data

While WORKetc is ready "out-of-the-box" on day one, you can take your CRM-driven experience to new heights with custom fields, universal tagging, and so much more to make the most of your data.

WORKetc UI Element - Module Selector
WORKetc UI Element - Smartlist Builder
WORKetc UI Element - Webform Actions
WORKetc UI Element - Social Media Profile Matching
WORKetc UI Element - Tags Smart List Filter

Keep your customers at the forefront of everything you do.

WORKetc's CRM features helps you become a truly customer-driven business.

Tags & Labels
Contact Management
Custom Fields & Data
Smart Lists
Activity Stream
Social Profile Matching

Effortless Organization

A universal tagging system that uses flexible labels, filtering, and even automatic tags to effortlessly organize your CRM data in a way that makes sense to you and what you do.
WORKetc UI Element - Tag Creator

Enrich Your Relationships

Become a business that brings new meaning to customer-centric. Organize everything around a rich, centralized record of how you work with your customers that you improve over time.
WORKetc UI Element - Activity Stream Cards

Capture Data That Matters Most

Use custom CRM fields and data to define contact types, note industry-specific details, and even attach other elements of WORKetc like quotes and documents.
WORKetc UI Element - Custom Field Group Card

Smarter Search Tools

Dynamic, context-aware smart lists can quickly assist with complex tasks, like generating reports about sales performance specifics, or segment customers into specialized mailing lists.
WORKetc UI Element - Smart List Filter Card

Complete Customer Histories

Never forget a moment with activity streams tracking every interaction and change you make to contacts and their attached elements.
WORKetc UI Element - Files Activity Stream

Stay Up-to-Date and In-the-Know

WORKetc's CRM is able to integrate social media profiles. Stay on top of your contacts' company news and mutual connections to give you a social edge to selling.
WORKetc UI Element - Social Media Profile Matching Result

Ready to Simplify Your Customer Management?

Start your free 14-day trial. No credit card required.

WORKFLOWS

Business workflows driven by a completely custom CRM experience.

Track interactions across accounts, automate data entry, and stay coordinated across departments.

Create New Leads
Automate Inbound Leads
Collect Custom CRM Data
Grant Customer Portal Access
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New Contact Created

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Event Attached to Lead

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Inbound Email Enquiry

A shared inbox for enquiries centralizes all customer communications.

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Generate New Sales Lead

Email and details attached to new sales lead, which is assigned to a sales team member.

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Response & Call Scheduled

Team member responds and calendar is updated for sales call, along with CRM record of activity.

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Lead Updated with Deal
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Quote with Deal Created
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Bulk Task Assignment
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Project Completed
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Invoice Issued
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Automated Email with Information & Attachments

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Contact Created Automatically

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Webform Captures Contact Information

Custom webforms captures specified customer data.

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Automatic Lead Generation

Custom data from webform populates required fields in new sales lead.

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Automatically Assigned

Custom rules and automations assign new lead to custom sales process and team member.

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Follow-up Sales Call
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Estimate Provided
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Project Assigned
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Invoice Issued
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Payment Taken
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Attachment Upload

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Automatically Linked to Project

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Custom Webform Captures New Contact

Webforms capture a range of data, including custom fields.

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Custom Fields Collect Unique Data

Form fields collect data for CRM columns specific to business needs.

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Smart Lists & Reporting

Powerful search and reporting tools assist in understanding your CRM data, including custom fields.

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Custom Tags & Labels
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Follow-up Sales Call
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Tasks Assigned
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Project Complete
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Invoice Issued
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Creates New Sales Lead

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Auto-Assign Sales Process and Notify Agent

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Webform Registers New Customer

Webforms capture data, including new information for customer login.

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Automatically Creates Customer Portal Login

Custom-branded portal allows logins from clients and collaborators.

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WORKetc Accessible to Customers via Portal

Grants access to WORKetc modules like Projects, Invoices, and more.

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Review Support Case
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Access to Resources
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Support Case Closed
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Invoice Accessed
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Invoice Paid
Get Workflow

Your customer data, driving your entire business.

WORKetc UI Element - Web Form Post Submit Actions

Automatic Lead Generation

Automate lead capture from webforms or email, seamlessly turning enquiries into contacts and your contacts into customers.

WORKetc UI Element - Smart List Created By Filter

Customer Data, Sorted & "Smart"

Incredible segmentation and search tools help to understand your data - all for use with reports, sales, email marketing, and more.

WORKetc UI Element - Activity Stream Filters

Everything You Need Attached

Notes, quotes, documents and more - your CRM keeps any other WORKetc element linked for a complete customer history.

Already using
  • Dropbox
  • Gmail
  • QuickBooks
  • Xero
  • Outlook

WORKetc is completely ready for use "out-of-the box". However, it was also built to be completely customized, so it integrates with major the business tools that you already know and love.

We tested dozens of CRM's and WORKetc stood out like a diamond. Its a complete solution with all the variables any organization needs.

Developer, Software Development

WORKetc is a fantastic CRM/Project Management/Support Ticket system! The Gmail and G Suite integration has helped with my quest for Inbox Zero.

Co-founder, IT Consulting

If you use G Suite fully, WORKetc is a great tool. The G Suite integration is outstanding.

President, Network Security Consulting

The integration is great and flawless. The installation is easy as well. The two combined serve all my business needs! Highly recommended.

President, IT Consulting

The integration with WORKetc and Xero was easy, intuitive and works great! This is great stuff.

Director, Software Development

WORKetc is the best CRM product on the market. We replaced over five cloud application with this one tool.

Founder, Marketing Firm

  • Connect Gmail or Outlook accounts to import and email contacts using these existing services thanks to WORKetc's built-in widgets.
  • Sync with Google Drive and Dropbox to host all of your files and documents or build your evolving business knowledge base.
  • Link billing with Xero or QuickBooks to ensure that your transactions and invoices comply with accounting standards, wherever you do business.

WORKetc has become the heart of our CRM and projects. I will keep recommending it to everyone.

General Manager, BCN

We do a high volume of small projects and it's awesome to have a pre-developed WORKetc project template in place. WORKetc has saved us 20% in time versus our old CRM.

President, HOCOA

Get rid of CRM, support ticket management, project management, database entries, notes, untracked email, work timers, and more....because ALL are part of WORKetc.

Founder, On Your Mark

Finally, a CRM that adapts to your needs and integrates effortlessly.

If you don't have a cookie-cutter business, why would a "one-size-fits-all" solution work for you? You need a CRM that is completely customizable and speaks to every other function of your business.

  • Fully Customizable: WORKetc was built to adapt to the way that you work, rather than the other way around.
  • Completely Integrated: Every function speaking directly to your CRM under a single subscription means that running things the WORKetc way is both simple and cost-effective.
  • Total Scalability: WORKetc is built for flexibility, making it future-proof. The platform grows with your business, providing new solutions as you scale.

Transform Your Customer Relationships Today

Want to see how a powerful CRM can help your business? Try WORKetc for free today.

FAQ: WORKetc CRM Features

Can I import my existing data?

Yes, WORKetc has a number of automated tools to help import your data. Or for a low fee, one of our support team will take all your data and manage the import for you.

Can WORKetc be customized for my business?

Whilst WORKetc cannot be customized for an individual customer we do have a number of features and settings to make WORKetc a better match to how you do business:

  • Data grids (tables) allow you to select the data you want to see as well as chose the order and sorting of columns
  • Over 150 settings to match things like the language your business uses, local taxes, product options, your specific sales process, how you manage support issues and more
  • Custom fields meaning you can display information that is relevant to your business against activities such as projects, support cases, sales leads and contacts
  • Editable templates for invoices and email campaigns
  • Complex searches and reports to ensure you get the information you need out of WORKetc

Even though WORKetc is not a "custom development" it can be easily set up to closely manage the nuances of your specific business.

What CRM features does WORKetc offer for managing customer interactions?

WORKetc's CRM provides powerful tools to centralize and manage all customer interactions in one place. Track conversations, notes, emails, and documents in real time, ensuring your team has full visibility and easy access to every customer touchpoint.

How does WORKetc help track sales pipelines and opportunities?

Our CRM helps you stay on top of your sales pipelines with visual opportunity tracking, customizable stages, and automated follow-ups. Quickly see which deals are moving forward, where there are bottlenecks, and what actions need to be taken next to close more sales.

How does WORKetc handle contact and lead management?

WORKetc makes it easy to manage leads and contacts with robust profiles, lead capture via forms, and smart segmentation tools. Organize your leads and customers, assign tasks to team members, and nurture relationships with targeted communications.

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