WORK[etc] Web App Blog

• WORKetc Goes Social CRM, Social Project Management, Social Support

  13
  May
  Posted by Daniel Barnett Mon, 13 May @ 8:26 PM

  We've been working on a social-everything proof of concept recently, in collaboration with a firm that invented a powerful profile-matching algorithm. This platform can take incomplete details for a contact, run off to... | 11 comments | more >>

  • Big News
  • Product Releases

• Announcement: New & Improved Tag System

  09
  May
  Posted by Daniel Barnett Thu, 9 May @ 3:07 PM

  This is just a short post to announce that over the weekend we'll be seeding all 96 accounts that are on the beta program, with the new Tag system. Its' also a shorter post than normal as I've had my head buried in developing... | 0 comments | more >>

  • Product Releases

• Next release: First 25 beta slots now available

  09
  Apr
  Posted by Daniel Barnett Tue, 9 Apr @ 5:18 PM

  As soon as we've patched up one last little performance issues, we'll be pushing the latest release out to 25 21 lucky accounts for beta testing. I'm pretty confident there won't be many issues with this release as we've... | 76 comments | more >>

  • Product Releases

• A hundred or so lazy tweaks....

  24
  Mar
  Posted by Daniel Barnett Sun, 24 Mar @ 1:40 PM

  A friend in the mining industry once told me he was about to "drop a lazy million dollars on a property". I remember being put-off by his choice of words, thinking what right did that million dollars have... | 4 comments | more >>

  • Product Releases

• Get More From Your Data With Smart Lists

  13
  Mar
  Posted by Grant Harmon Wed, 13 Mar @ 12:53 AM

  As a growing business owner, are you getting the most of your data? One of the major benefits of WORK[etc] is that your CRM, Projects and Billing data is contained inside a single platform. With all of your small business... | 3 comments | more >>

• Two-Way Google Contacts Sync for CRM, Now Live for Everyone.

  11
  Mar
  Posted by Daniel Barnett Mon, 11 Mar @ 5:30 PM

  After successful beta-testing, we’re pleased to announce our latest integration: automated two-way sync of your contacts between WORK[etc] and Google Contacts. What is Google Contacts Sync for WORK[etc]? The Google Contacts... | 2 comments | more >>

  • Product Releases

• 2013 Roadmap & Co-Fund a new Feature?

  14
  Jan
  Posted by Daniel Barnett Mon, 14 Jan @ 1:29 PM

  A weekly, if not daily, head-banging moment for me is always having to hold back on new development because we just don't have enough free cashflow to hire 10 more engineers right now. Everyday plays out the same battle... | 20 comments | more >>

  • Big News
  • Product Releases

• Turn Back Time on Your Google Contacts Sync

  23
  Nov
  Posted by Daniel Barnett Fri, 23 Nov '12 @ 7:27 PM

  Now available for beta-testing is the much awaited, automatic two-way sync between WORK[etc] Contacts and Gmail (Google) Contacts. This release is the very first step in WORK[etc] 's solution to the contact synch dilemma.... | 15 comments | more >>

  • Product Releases

• Oil makes everything go faster... right?

  18
  Nov
  Posted by Daniel Barnett Sun, 18 Nov '12 @ 8:08 PM

  When I was 11 I remember being holed up in the garage watching my brother put-back-together a go cart he had painstakingly built the previous summer. Just the day before, without his knowing I had taken a dusty sheet off... | 1 comments | more >>

  • Coalface

• iPhone App & New Features Released. Top Secret Project Revealed.

  08
  Nov
  Posted by Daniel Barnett Thu, 8 Nov '12 @ 5:06 PM

  Yes, this week is a new release week. We have a bunch of updates and changes going live for Friday including Sales Stages and Saved Filters. Read below for more... New Mobile Apps Are Live If you haven't heard already,... | 7 comments | more >>

  • Product Releases

• Stuck in "Processing for App Store" Hell

  08
  Nov
  Posted by Daniel Barnett Thu, 8 Nov '12 @ 2:42 PM

  All is forgiven... we're finally live in the iTunes App Store! ------------------ We were supposed to have our new iPhone app available over a week ago now. But for the last 48 hours it has been stuck in an iTunes... | 1 comments | more >>

• Watch Out: New Mobile Apps Launching

  31
  Oct
  Posted by Daniel Barnett Wed, 31 Oct '12 @ 7:14 PM

  UPDATE Nov 7: Both iPhone and Android mobile apps are now live. Sales leads will be added to Android by November 14 (already available on iPhone). Both apps will also be updated at the same time to allow for "keep me logged... | 8 comments | more >>

  • Product Releases

• Build a better product by getting your feet really dirty (& what is coming next)

  10
  Oct
  Posted by Daniel Barnett Wed, 10 Oct '12 @ 9:38 PM

  Managing a business is all about being at the coalface. Building software to manage a business is all about what we think you'll need to scale that coalface. And is the case with all software, what you do at the coalface... | 4 comments | more >>

  • Coalface

• A Getting Things Done (GTD) approach for WORK[etc]

  27
  Sep
  Posted by Craig Barker Thu, 27 Sep '12 @ 4:31 PM

  Editor's note: Runy Calmera is owner of Calmera.nl, an internet-based training, coaching and consultancy firm based in Curacao in the Caribbean. He offers master classes and workshops to busy policy advisors, knowledge... | 8 comments | more >>

  • Coalface

• Beta: Outlook CRM Add-in for WORK[etc]

  20
  Sep
  Posted by Daniel Barnett Thu, 20 Sep '12 @ 8:49 PM

  Daniel Barnett [2012-11-09] We are now taking beta registrations for the Outlook CRM Add-in! UPDATED: This is now out of Beta and full available with every account. And yes, it is a bit late, but I made a last minute... | 36 comments | more >>

  • Big News
  • Product Releases

• Now Even Faster... 100% plus Network Improvement with Akamai CDN for SaaS

  01
  Sep
  Posted by Daniel Barnett Sat, 1 Sep '12 @ 4:26 PM

  We've been putting a whole lot of time and effort into making WORK[etc] fast. Not that it isn't already fast, it's just that it needs to be faster. A whole lot faster. For web and cloud apps to become fully mainstream,... | 9 comments | more >>

  • Product Releases

• New Interface Officially Live Everywhere, Gmail CRM Video

  27
  Aug
  Posted by Daniel Barnett Mon, 27 Aug '12 @ 4:49 PM

  After a frantic 10 week development cycle, it is pretty awesome to today announce that the new WORK[etc] interface is now fully live, across all accounts, and in all countries. The release has been what I'm going to call... | 12 comments | more >>

  • Big News
  • Product Releases

• Updated Roadmap. New User Interface Live Date

  08
  Aug
  Posted by Daniel Barnett Wed, 8 Aug '12 @ 4:52 PM

  This will be the fourth product road map we've made public. If you are new to WORK[etc], then please take a quick scan through the previous roadmaps (January 2011, September 2011 and January 2012). IMPORTANT NOTE: We... | 20 comments | more >>

  • Big News
  • Product Releases

• Welcome to the SSD club, Amazon EC2 (and how SSD's powered a 714% Performance Increase)

  22
  Jul
  Posted by Daniel Barnett Sun, 22 Jul '12 @ 4:07 PM

  Back in February we announced our massive infrastructure upgrade and how we were taking a risk moving all our database storage onto a SSD (Solid State Drives) storage platform. Now Amazon has just announced SSD-powered... | 2 comments | more >>

  • Coalface

• Before & After Screen Shots | Beta Accounts Rolling Out

  17
  Jul
  Posted by Daniel Barnett Tue, 17 Jul '12 @ 5:08 PM

  We are all set to go with the new UX roll-out. We'll be switching over businesses that have registered for the beta come Monday, 23 July. There will be 3 batches, with the first on Monday and if all goes well, a second... | 11 comments | more >>

  • Product Releases

• The Simon Cowell-Inspired Interface Makeover - Preview Invites Available.

  11
  Jul
  Posted by Daniel Barnett Wed, 11 Jul '12 @ 2:37 PM

  Everything we know about interface makeovers we've picked up from Simon Cowell. Take the before and after picture just to your left. Whereas once we too were scruffy hair, all smiles and a bit on the plodgey side, WORK[etc]... | 29 comments | more >>

  • Big News
  • Product Releases

• WORK[in progress] - our new interface revealed.

  30
  Jun
  Posted by Daniel Barnett Sat, 30 Jun '12 @ 8:40 PM

  So I've just trawled through 12 months of feedback from customers offering opinions around our web-app's user interface design. We have 69 people who've written in to say they love it, 88 people who say they hate it and... | 8 comments | more >>

  • Big News
  • Product Releases

• Four Questions that Bring Teams Together

  23
  Jun
  Posted by Daniel Barnett Sat, 23 Jun '12 @ 6:16 PM

  At WORK[etc] we have a team of 12, all working remote from the USA, Canada, Australia,New Zealand, United Kingdom, China and Bulgaria. In fact no more than two people are even in the same city. This structure was always... | 7 comments | more >>

  • Coalface

• Xero Live! Sales Pipeline Live!

  23
  May
  Posted by Daniel Barnett Wed, 23 May '12 @ 2:23 PM

  I make a point of scheduling any meetings I need to do into a single morning every few weeks. Last Wednesday was that morning. The interesting thing about last Wednesday was 4 of the 6 people I met talked, completely... | 9 comments | more >>

  • Product Releases

• 31 changes, fixes and suggestions go live.

  18
  Apr
  Posted by Daniel Barnett Wed, 18 Apr '12 @ 7:18 PM

  On Monday we rolled out the first batch of our massive user-experience refinement project. As a reminder this project is stuffed full of all those tiny "niggly" bits you come across from time-to-time. Tiny issues that... | 8 comments | more >>