BLOG. SMART PRACTICAL BUSINESS ADVICE

XERO Accounting Sotware Beta Release.

The WORK[etc] to Xero Accounting Software integration is ready to go.  Grab the beta here to get even more productive in your business.

Huge news. We now have the next beta release ready to go.  We need 50 Xero users to sign up for it here.

The form will stay open until Friday or until we’ve got 50 registrations.  Priority will of course, be given to current customers before the 100 or so customers currently pledged to sign up once Xero is released.

If you do miss out, try not to vent your frustration – I’m really confident that this beta will be bug-free and that the rollover to release will be inside of a fortnight.

Two really important notes about the beta:

  • We run all bug reports and support for beta’s through a dedicated forum.  This is so any common issues are quickly identified.
  • It is going to work best if you choose either Xero or WORK[etc] to do your invoicing (and not constantly switch between the two).

Everyone who registers will receive an email once the beta is released late on Friday.

Tech Support Jobs

We’ve grown significantly since January 1st and as a result our ratio of support-people to users has dipped.

Not that anyone has noticed, but it is important to me that we’re always running way ahead of demand as far as support is concerned.

So the kind of person we’re looking for is:

  • someone based on the East Coast of the USA or in a similar timezone
  • a customer of WORK[etc] for at least a few months.  We also try to hire or buy services from our customers wherever we can.
  • someone whose business or experience is focussed around technology support and who understands just what its like to run a small business.  It is this deep understanding of how a small business runs that makes the best WORK[etc] support people as we’re not just about software.

The stand-out reasons to work with us include:

  • a work-from-home opportunity.  Good-bye 2 hour daily commute and congested public transport!
  • the option of either starting full time or part-time and easing into full time
  • working with honeslty a great team.
  • above average contracts including paid vacations and other benefits.

If you’ve been struggling in your own business working with us means no more “un-billable” hours spent on marketing or collecting money.  Get paid immediately every month, for all your billable time, without sacrificing all the freedom that comes for working with yourself.

Just apply by enquiring through our support team.

Dashboard Redesign

Here is a sneak preview of the new dashboard we’re working on:

Click to Zoom

I’m scouting for ideas on possible dashboard widgets people find useful and also what everyone thinks of the design direction.Contribute here.

See all

Featured Posts

Don’t Use a Driver When You’re in a Sand Trap: Boosting Growth with Automated Tags

Small business marketing is a bit like golf. You don’t use a driver for every single stroke. Yeah, you might luck out and get a hole in one, but it’s more likely you’ll end up spending way too much effort for too little return. What matters is that you identify exactly which club best fits […]

The Underperforming 10% of Your Team Can Burn Your Small Business

WORKetc is a small business. Tiny, really, compared to others in the CRM industry. But still—we’re able to provide our services to over a thousand companies, big and small, all over the world. How? Well, by using a complete business management solution to run day-to-day operations, for one, but also by obsessively making sure that […]

Unlock Your Site’s Potential With Automated CRM Web Forms

Don’t believe what the “gurus” tell you: lead generation is hard. It costs money, time, and a whole lot of effort. So it stands to reason that business should do everything they can to at least make the process of actually capturing the leads they generate be much smoother and easier. That’s where WORKetc’s web […]

Still Using Spreadsheets? Here’s Why It’s Time to Graduate to a CRM

One of the most mind-blowing conversations I’ve ever had was with a potential client whose support team used spreadsheets to track everything. They had one guy list down every support ticket and conversation he had during the day, and then another person would add those daily lists to one big spreadsheet. That left me speechless […]

Tools of the Trade: What Makes a Good Business Management Platform?

When I started my first content marketing business I had a very basic idea of what I needed to do: find a customer, do work for them, get paid. That was it. Once I was busy and in business, I realized that I had missed a few important steps. I had to come to grips […]

4 Time-Saving WORKetc Tricks for Power Users

Every minute and second you save, every dollar and cent that you bill—everything counts when you’re running a small business. This is a lesson every entrepreneur needs to learn quickly if they want to stay in business. WORKetc already helps streamline business processes and workflows by integrating CRM, projects, billing, support, and more into one […]