Introducing the New WORKetc Desktop CRM Timetracking App
In the screenshot above, you can see our old CRM timetracking app on the left and the new timer on the right. The first thing you’ll notice is the completely revamped design — the new timer’s user interface is more in line with the graphical changes we have planned for our next big release.
We haven’t just given the new timer a shiny new coat of paint, either. Everything’s changed under the app’s hood, too. This isn’t just an update to the previous desktop timer, it’s a complete and total overhaul; the app is entirely built on 100% new code. As such, the new timer no longer requires Silverlight.
The new timer app will also be cross-platform and will be released for Windows and Mac users at the same time.
Using the New Desktop Timer
Despite the completely new interface and codebase, using the timer remains simple:
- Select the client with which you want to associate the timesheet.
- Select the activity to which you want to attach the timesheet.
- Select what timesheet activity you’d like to record.
- Click “Start”.
Once you click “Stop”, you can still edit and enter time manually, just like if you clicked the “Enter Manually” button.
Clicking the “Create” links in the “Find Client” and “Attached To” fields will open a new tab in your browser where you can create a new company contact record or project, respectively.
The Settings Tab
The three buttons on the lower right corner of the timer let you, from left to right:
- Return to the main timer view.
- Open the Settings tab.
Here’s what you’ll find in the Settings tab:
One major difference between the two is that the new timer now automatically shows all entry types by default. No need to enable it in the settings to see support cases, events, products, subscriptions, and expenses in addition to projects and tasks.
The new timer also comes with an overhauled reminder function. If enabled, a popup message reminding you to track time will show up from the Windows taskbar once the duration you’ve entered (in minutes) has elapsed. This is perfect for users who regularly find themselves forgetting to create timesheets.
Record Time in Blocks
The first of three new settings — “Record time in blocks of” — will automatically round up time recorded to the nearest increment of whatever value you’ve entered. For example, if you set the timer to record in 10-minute blocks and you let it run for 39 minutes, the timer will automatically round that up to 40 minutes.
Here’s a sample scenario: According to the American Bar Association, lawyers commonly keep track of time spent with a client in 6-minute, 10-minute, or 15-minute increments. This is recommended for convenience’s sake — as the ABA notes, it wouldn’t be practical for lawyers to track time in constantly varying measurements.
With the “Record time in blocks of” setting, a law firm can use the desktop timer to automatically record time following whichever increment system they use.
If it’s set to 6 minutes, a 39-minute meeting with a client will be recorded as 42 minutes. If it’s set to 10-minute blocks, that 39-minute meeting will be recorded as 40 minutes. If set to 15 minutes, that very same meeting will be recorded as 45 minutes.
Keep the Timer Top-of-Mind
The other two new settings help keep the timer top-of-mind, especially when used in tandem with the reminder setting.
First, you can now choose to keep the timer on top of any other windows or apps that you have open, giving you quick access to it anytime. The timer can be freely moved and resized if you want to free up some screen real estate.
Second, you can also change the behavior of the “close” (X) button so that instead of closing the timer it just minimizes it to the taskbar instead. To fully exit the app when this setting is enabled, you can right click on it on the taskbar and choose “Close window”.
If you’ve ever found yourself accidentally closing a running timer and losing the time it already tracked, enabling this setting will help you avoid similar accidents.
Insiders-exclusive Beta Test
As with all of our beta releases, the Windows and Mac beta builds of the new desktop time tracking app are first being made available exclusively to members of WORKetc Insiders
All of our releases rely heavily on feedback and direction from the Insiders community, so if you want in on this as well as future beta tests, join Insiders now. Once you’re all set, login to your Insiders account and complete our beta signup challenge.
Beta testers can post any and all feedback / issues / bug sightings in this WORKetc forum thread.