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14Jul '14

Sneak Peak 2: Redesigned SmartViews, Contextual Activity Picker, and more

We’re in the final week of finalizing the features and changes that will be included in the next WORK[etc] release, so if you have any suggestions now's the time to tell us. While you're at it, check out this sneak peak at how the update is shaping up.

By Daniel Barnett | 14-07-2014 | 16 comments | Shares 23

18Jun '14

A Sneak Peak at WORK[etc] iOS App Version 3′s New Features

By Daniel Barnett | 18-06-2014 | 21 comments | Shares 57

Version 2 of the WORK[etc] iOS app was a huge improvement over Version 1. Version 3 is set to blow it out of the water, however, as this release takes the app's speed and usability to a whole new level. Keep reading for a sneak preview of the features we’re adding.

10Jun '14

WORK[etc] Named Google Apps Authorized Technology Partner with CRM, Projects & Support Platform

By Daniel Barnett | 10-06-2014 | 12 comments | Shares 56

Today, WORK[etc] has become one of the first Google Apps Authorized Technology Partners.  Google will help WORK[etc] design richer product integrations with Google Apps services, in turn providing more added value for our customers.

19May '14

Building the Next Version of WORK[etc] CRM System

By Daniel Barnett | 19-05-2014 | 33 comments | Shares 83

We're giving WORK[etc] a fresh makeover!  This is the first of many sneak previews of how we are building a better WORK[etc] and, with it, helping you to grow your business faster.

10Apr '14

How this Consulting Firm Doubled with the help of WORK[etc] & Google Apps for Business

By Daniel Barnett | 10-04-2014 | 15 comments | Shares 69

This financial consulting firm doubled their business in part helped by embedding their business processes into Google Apps for Business and the WORK[etc] Gmail Gadget.  Find out how you can put this system into play within your own business.

2Mar '14

New Release: Customer Portal 2.0

By Daniel Barnett | 02-03-2014 | 26 comments | Shares 29

With more than six months in development, WORK[etc]'s new Self-Service Portal is now available.  Share tasks with your customers, re-brand the interface, pay invoices and publish web forms and articles for each of your customers.

1Mar '14

New Release – Google Apps & Gmail CRM v3.0

By Daniel Barnett | 01-03-2014 | 19 comments | Shares 43

Recently Google made some changes to their Apps Marketplace to improve security by migrating all access points to Oauth2 and introducing Google+ Sign-in as a method.  We took this opportunity to not only upgrade our Google Apps integration but also add some new CRM features.

26Feb '14

New Release: Performance Enhancements = Faster CRM Experience

By Daniel Barnett | 26-02-2014 | 14 comments | Shares 31

A huge re-work of the way WORK[etc] handles and stores complex data results in a massive performance boost across CRM, Billing and Project Management modules.  Read about how we're making your business faster.

6Nov '13

Pre-Announcement: Self-Service Portal 2.0 Beta Release

By Daniel Barnett | 06-11-2013 | 5 comments | Shares 61

Get in on the new customer self-service portal beta release. The new portals include a fresh new design, contractor access and a heap of new and improved functionality.

17Oct '13

WORK[etc] Insiders: rewarding our true champions

By Daniel Barnett | 17-10-2013 | 11 comments | Shares 84

By far the best marketing we’ve ever done, is the marketing we never actually did.That is to say the best marketing has been the marketing our customers have done for us. The casual mention of WORK[etc] at an industry conference or the spontaneous tweet in reaction to a big WORK[etc] “aha!” moment.This type of genuine, […]

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Featured Posts

Sneak Peak 2: Redesigned SmartViews, Contextual Activity Picker, and more

If you’ve been following WORK[etc] for a few years now, you would have noticed that we tend to undertake a massive release every 18 months or so. Aside from updating the interface and adding major features each time, we also fix around 200 or so “every-now-and-again” issues.These are the little issues that would happen in, […]

12 months & 20 business plans later: How this simple activity separates the strong from the weak

Maybe eight years ago, while I was in between selling out of one business and starting up WORK[etc], I spent a year writing business plans for other businesses. It was part of a pseudo-government initiative where a small business could hire a consultant to work with them to produce a business plan and then claim […]

How many apps does it take to capture a lead and turn it into a client, a project, and an invoice?

CompanyTechHelp Idaho provides consulting services to Idaho manufacturers. They supply everything from information and training to technical and professional assistance, all to help manufacturers be more competitive.The company has a team of 10 to 15 consultants around the state, with offices attached to three major Idaho state universities: Boise State University, University of Idaho, and […]

22 Things You Didn’t Know You Needed in a CRM (Until It Was Too Late!)

The foundation of every business is its customers.  Simply put, if you don’t have customers then you don’t have a business.Now, you would think that selecting a system to manage those customers should be one of the most important activities a business can undertake. Every week, however, we receive the same basic “requirements list” from businesses […]

A Sneak Peak at WORK[etc] iOS App Version 3′s New Features

You wanted it, so we’re making it happen — Version 3 of the WORK[etc] iOS app is due to be released soon.Version 3 features a slick new interface that complements the one we’re designing for the main web app. You can check it out in action through the video to the right. >>>We’re also adding a […]

WORK[etc] Named Google Apps Authorized Technology Partner with CRM, Projects & Support Platform

Deep integration with the powerful Google Apps suite of business tools has long been one of the hallmarks of WORK[etc]. This seamless integration gives WORK[etc] users access to the system’s business management and CRM tools without leaving Google Apps and vice versa.Today, WORK[etc] has become one of the first Google Apps Authorized Technology Partners.  Google […]