- Real Customer Relationship Management.
- CRM with projects, billing & more. Manage customers from sale to service delivery and beyond. Track your entire customer lifecycle within one application.
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Project tracking software. - Set deadlines, create project templates, invite employees and share progress with clients. Collaborate on a business wide scale.
- Billing software for service providers.
- Record timesheets, attach products, set project milestones and track payments.Turn timesheets into invoices with just a few clicks.
- Customer support for services.
- Capture customer support requests and manage through to a solution. View detailed client histories for every necessary piece of information.
Don't underestimate the needs of a service business.
Service business software is just as important as product business software but requires a little more dedication to the customer, rather than the product. The words “service business” means that your company performs acts for others that do not produce tangible goods. However, WORKetc is a hybrid solution, allowing both physical product, subscriptions and services to be managed and billed.
Store and share documents online.
Set access permissions and share documents with customers online. Or share them with just specific users, or specific people. It's up to you. Publish blogs, as well as knowledgebase articles. Set privacy settings so that a blog or article is set public, private, or for specific people.
Service business management software.
Automate sales, manage leads and drive new sales for your service business. Manage every aspect of your relationship with a customer from one small business CRM: from lead, to project collaborator, to paying customer. Then keep them up to date with email marketing campaigns.