Real Customer Relationship Management.
CRM with projects, billing & more. Manage customers from sale to service delivery and beyond.
Project tracking software
Set deadlines, create project templates, invite employees and share progress with clients.
Billing Software for Service Providers
Record timesheets, attach products, set project milestones and track payments.
Customer support for Services
Capture customer support requests and manage through to a solution.
Store and share documents online
Set access permissions and share documents with customers online.
Service business management software
Automate sales, manage leads and drive new sales for your service business.
Service business software is just as important as product business software but requires a little more dedication to the customer, rather than the product. The words “service business” means that your company performs acts for others that do not produce tangible goods. However, WORKetc is a hybrid solution, allowing both physical product, subscriptions and services to be managed and billed.
This can mean work done for other companies such as marketing, accounting, information technology, cleaning and repairs, SEO, maintenance and repair of manufactured products, deliveries, banking and insurance, education, health care and many other industries small business can find a niche to fill in the name of service.
Here are some pointers to look for in a web-based software to manage your entire business with a single web application:
It must be able to automate the whole of a company – leads, sales, project or job, spreadsheets, budgets, employees, inventory and work flow.
It must be able to document all aspects of your company, whether unique or mundane, meet your expectations and then exceed them.
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Having to integrate specific extra software that you might need for an “unusual” business into your basic company small business software is not only time-consuming, but can be very frustrating!
