WORKetc is best friends with Email.
Core features
- Manage, make changes to, and create new WORKetc items via the email drop box.
- Send emails from within WORKetc and capture all correspondence between clients and your business, and have it displayed on their profile.
- Use email info to create new activities and manage WORKetc items through our Gmail contextual gadget and mobile applications.
- Include users in activities you create through the drop box and track collaboration through Google Docs and Gmail integration.
Why this is good for your business
Consolidate your business and reduce overhead by managing all operations through our integrated CRM, project management and billing software platform.
- WORKetc saves you time by capturing all incoming emails to company addresses and parsing them to their relevant functions/users within the system automatically.
- Everything’s in one place. By managing all business data centrally, you can collaborate on everything in your business and run business wide reports, in real time.
- Via our mobile apps, email drop box, and Google Apps integration you can manage your entire business from virtually anywhere.
- Using our Gmail gadget you can manage and create new leads, projects, to-dos, expenses, and other items.
How it works
- All emails sent from within WORKetc and outside WORKetc to contacts can be captured on that contact’s profile, along with other activities, notes, and events worked on related to him or her.
- Send an email to WORKetc with the relevant activity code to create a new activity or update an existing one, such as a lead, project, invoice, expense, or support case.
- Include other team members within an email to have them notified of the changes, included in the new activity, or specifically assigned that item.
- The Gmail contextual gadget allows you to use email information to create new activities, with all information in the emails being included automatically.
- The Gmail gadget can also be used to look up recent activities related to the client that emailed you, manage existing activities, and simply clip emails to specific items.
- All changes made through the email drop box as well as Gmail gadget update instantly in WORKetc.