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Create a knowledgebase, and publish a blog.
Make a company blog, and keep your customers up to date with the newest company related information, like product updates, common support inquiries, and announcements. Also create a knowledgebase for common support inquiries, or use it internally as a company resource. WORKetc helps make it easier to spread information between employees and clients to help maintain consistency and avoid repetition.
Easy access to everything users need to know.
A knowledgebase can be used to help keep your company running smoothly, while saving you time. Create one full of company information like product manuals and company policies, so all users can quickly reference. Or create one as part of a project being worked on and collaborate on it periodically, making updates as you progress. All users that you allow will have access to collaborate on these knowledgebases, and can update any of them as you move forward, collectively contributing to the IQ of your business.
Use knowledge bases and blogs creatively, in a variety of ways.
Use knowledgebases externally to provide information to customers, whether for support or general knowledge. Create a knowledgebase full of common support questions and responses, and share it with ease. Publish a blog and keep your audience up to date with your latest updates and announcements, and do all of this from within WORKetc.